Ineffective software and poor processes are hindering productivity for many workers, according to a study by Pegasystems. In a study of live desktop activity, the results showed employees are forced...
Dec 05, 2018
Most chatbots still aren’t smart enough to meet consumers’ great expectations, according to a Pegasystems study. While most agree chatbots can be fast and convenient in certain situations, consumers...
Oct 12, 2018