"Digital transformation is the order of the day today," says Jayantha Prabhu, Group CIO, Essar Group and Head of India Business, AGC
Scenarios that are likely to impact your industry by the year 2020?
The scenario is changing very fast, both from technology side and economic side. Digital transformation is the order of the day today. Every business needs to be ready for the disruption which is happening in digital transformation. If you really see today, business process and technology is changing and cutting-edge technology will be required to leverage the next level of business transformation in India.
Things CIOs should have on their agenda in 2020?
Technology is changing very fast. We can’t predict what is going to happen next year and so we stopped creating 3-year and 5-year plans and instead focusing on 1-year plan. IoT, robotics, artificial intelligence, cloud and mobility are the five things that will change with the way we use technology and business processes in our industry.
Challenges you foresee with the rapid evolution of technology by 2020?
First is the information security. Everyone is going on digital, government side, customer side and vendor side. When you’re going digital, there is lot of data that is generated and how we are going to safeguard that data is very important. Second thing is IoT. When you are talking about IoT in machine-to-machine kind of communication, here both challenges and opportunities come while implementing that technology. The third is mobility workforce. When you are exchanging all the applications across the globe and people are going to use that application in their own device (smart phones, iPads and laptops), how we are going to secure this technology and give seamless experience to mobility workforce is important.
Personal goals for 2020?
I want to work with all the business houses in India on their digital transformation journey and adopt the technology to change their processes and take their business to the next level of their journey.