"2020 will be a transformational year for the enterprises"

Rupinder Goel, the Global CIO of Tata Communications is a busy man. The globe trotting CIO keeps a close watch on the technology trends that are seeing an upswing in adoption. CIO&Leader spoke to him about his agenda in 2020

"2020 will be a transformational year for the enterprises" - CIO&Leader

Rupinder Goel, the Global CIO of Tata Communications is a busy man. The globe trotting CIO keeps a close watch on the technology trends that are seeing an upswing in adoption. CIO&Leader spoke to him about his agenda in 2020.
In your opinion, how will 2020 be a transformation year for enterprises? If yes, why?
2020 will be a transformational year for enterprises; in fact it’s a journey and enterprises will see maturity in 2020. The 4thIndustrial digital revolution is led by technology enabling new way of life. The way we interact will change drastically with machines. Human to Machine interaction will mature into Machine 2 Machine (M2M) interaction. The personal transport will transition into shared mobility enabled by autonomous transport. Genomics will redefine the way we look at ourselves and evolution. The possibilities are endless.
 
As a global CIO, you observe the technology and business trends more closely than many other CIOs. In 2020, how do you think the CIO's role will change with changing tech landscape? 
CIO’s role is becoming more and more strategic in driving future digital business models. All transactions across industries, both inter and intra-company are getting digitized. CIO will be the differentiator for products and services in the enterprise, co-creating a digital space along with business and external ecosystem.
 
In your opinion, are key leadership, business and technological priorities of Indian CIOs different from global CIOs?
To build innovative models is to keep in mind the affordability for mass consumption (potentially billions). They need to leapfrog along the technology curve into the next generation digital tools, and adopting from globally available know-how. It is very important to shorten this learning curve.
 
What new skills (leadership and technology) will CIOs have to develop or hire in order to measure up to this rapidly changing landscape?

  1. The skills to understand the technology- business perspective and to create products and solutions.
  2. Looking into the future—keeping millennials and digital business in mind.

 
What are some of the new challenges, such as cyber security, will the CIO have to brace for?
As enterprises embrace digital technologies, such as the Internet of Things, big data, cloud and mobility, security will of paramount importance. In the digital era, the focus needs to shift from securing network boundaries to safeguarding data access across systems, devices and the cloud.
 
As told to Shubhra Rishi

Add new comment