Companies that have seen a positive revenue growth collect more Customer Experience (CX) data than non-growth companies, according to Gartner’s Changing Approaches to Product Development Survey. The...
Apr 01, 2020
Artificial Intelligence (AI) is surrounding us in many ways. We will look at some of the uses, with extra focus on ‘Business’. But first, let us consider the industry evangelists like Bill Gates,...
Apr 01, 2020
Bajaj Allianz Life, one of India’s leading private life insurers, has introduced the most comprehensive WhatsApp service in the life insurance industry. Customers can simply message, “Hi” from their...
Mar 20, 2020
Artificial intelligence has infiltrated every facet of our life today. Be it smart devices, automated vehicles, chatbots, or even AI powered mental health counselling apps, it is difficult not to...
Mar 11, 2020
Artificial Intelligence (AI) has made giant strides in India, thanks to Indian companies who have truly taken an innovative approach to apply it in different sectors, ranging from BFSI, Manufacturing...
Mar 04, 2020
There is strong adoption of Artificial Intelligence (AI) within Internet of Things (IoT) devices along with an increasing confidence in organizations to lead IoT development, according to element14’s...
Mar 04, 2020
Fortinet has unveiled an on-premise tool that uses deep neural networks to self-learn cybersecurity and threat mitigation actions. The company said its FortiAI product uses the Virtual Security...
Feb 26, 2020
Over 40% of privacy compliance technology will rely on Artificial Intelligence (AI) by 2023, up from 5% today, according to Gartner. “Privacy laws, such as General Data Protection Regulation (GDPR...
Feb 25, 2020
Intelligent automation will catapult Indian economy to USD 5 trillion in the next five years, up from USD 2.7 trillion, according to Automation Anywhere study. Today, automation is driving...
Feb 11, 2020
By 2022, 75% of Tier-1 APeJ banks and insurance companies will deploy intelligent automation solutions at scale for increased automation, intelligent decision making, and improved operational...
Feb 07, 2020
ServiceNow today announced it has signed an agreement to acquire Passage AI, a Mountain View, Calif.-based conversational AI platform company. The transaction will advance ServiceNow’s deep learning...
Feb 06, 2020
In the next decade, Artificial Intelligence (AI) is expected to broadly impact daily business operations and provide tangible benefits to employees and consumers, according to KPMG’s study, titled ...
Jan 29, 2020
Qlik today announced the acquisition of RoxAI and its Ping intelligent alerting software to deliver actionable, self-service alerting and workflow automation capabilities that enhance analytics users...
Jan 23, 2020
Artificial Intelligence (AI) and emerging technologies, such as virtual personal assistants and chatbots are rapidly making headway into the workplace. By 2024, these technologies will replace...
Jan 23, 2020
In this data-driven era, AI is becoming a priority for organizations in India, driven by the need to automate, faster route to market, and agility. Organizations in India are warming up to leveraging...
Jan 22, 2020
Imagine what you would have done differently in your network if you could have just seen a few years into the future. Would you have been quicker to embrace the cloud? What about the time and money...
Jan 21, 2020
From the emerge of cognitive intelligence, in-memory-computing, fault-tolerant quantum computing, new materials-based semiconductor devices, to faster growth of industrial IoT, large-scale...
Jan 10, 2020
Nearly 80% of C-level executives in India believe if they don’t move beyond experimentation to aggressively deploy artificial intelligence (AI) across their organizations, they risk going out of...
Jan 08, 2020
Today, we live in a world where technology is redefining the way we work, live and play. Significantly, our future is quickly being reshaped by digital transformation technologies like Artificial...
Dec 17, 2019
The rise of Insurtech companies is truly disrupting the insurance industry. Some of the traditional challenges faced by insurance companies like customer service, rising costs, customer acquisition...
Dec 16, 2019
Advanced Artificial Intelligence (AI) and Counter Threat Intelligence will evolve and this will shift the traditional advantage of the cybercriminal, according to Fortinet’s threat landscape...
Nov 25, 2019
Reliance on Artificial Intelligence (AI) to combat cybersecurity threats is forecasted to increase by several orders of magnitude over the next five years. A report from P&S Market Research says...
Nov 25, 2019
50% of people with a smartphone but without a bank account will use a mobile-accessible cryptocurrency account, according to Gartner. This is among the top strategic predictions for 2020 and beyond,...
Nov 07, 2019
Artificial Intelligence is already impacting our lives in a major way. Be it getting driving instructions through our smart phone or getting daily reminders by our fitness device to increase our...
Oct 31, 2019
Marax.ai is a three-year old start-up that helps its customers—online service providers and app-providers—to retain their customers and make the latter use their services continuously. It does so by...
Oct 24, 2019
Climate change is the most important crisis the planet is facing today. Millions of people from all over the world took to the streets recently demanding urgent governmental action to help control...
Oct 17, 2019
Infor, a global leader in business cloud software specialized by industry, recently announced the general availability (GA) of its Infor Coleman AI (Artificial Intelligence) Platform for embedded...
Oct 01, 2019
The Directorate General of Training (DGT) division of the Ministry of Skill Development & Entrepreneurship, has signed an agreement with Global IT major IBM where the latter will carry out a...
Sep 25, 2019
Yes Bank, India’s fourth largest private sector Bank, has partnered with Microsoft to strengthen its first of its kind, AI enabled chatbot, Yes Robot, with advanced NLP engine LUIS (Language...
Sep 09, 2019
Businesses are increasing the pace of investment in AI systems to defend against the next generation of cyberattacks, according to Capgemini Research Institute’s Reinventing Cybersecurity with...
Aug 29, 2019
The global artificial intelligence (AI) in cyber security market was USD 7.1 billion in 2018 and is expected to reach approximately USD 30.9 billion by 2025, at a CAGR of slightly above 23.4% between...
Aug 28, 2019
There will be a rise in 5G adoption, cloud-based business applications and Artificial Intelligence (AI) deployments by large organizations by 2025, according to Huawei’s Global Industry Vision (GIV)...
Aug 12, 2019
In 2021, artificial intelligence (AI) augmentation will create USD 2.9 trillion of business value and 6.2 billion hours of worker productivity globally, according to Gartner. Gartner defines...
Aug 07, 2019
The role of the Chief Information Officer or the CIO has grown over the years. The disruptive potential of digital technologies such as artificial intelligence (AI) and automation are replacing the...
Jul 19, 2019
Organizations that are working with artificial intelligence (AI) or machine learning (ML) have, on average, four AI/ML projects in place, according to a recent survey by Gartner. Of all respondents,...
Jul 18, 2019
Until recently, the enterprise segment has been slow to incorporate AI as a security measure – the obvious reason being AI itself is still a work in progress and it took a while for CIO/CISOs to cut...
Jun 26, 2019
Leveraging the automation continuum is security and risk management leaders’ latest imperative in creating and preserving value at their organization, according to Gartner. Katell Thielemann,...
Jun 20, 2019
ICICI Lombard, one of India’s leaders in the BFSI space has partnered with Microsoft to develop India’s first AI-enabled car inspection feature in its mobile app, “Insure.” With the deployment of AI...
Jun 19, 2019
Many businesses are turning to artificial intelligence (AI) such as digital assistants and chatbots to improve the customer experience. However, a new report released by Pegasystems indicates that...
Jun 11, 2019
The final eulogy to ‘Man is the Master of the Machine’ has been written. In the movie Terminator 3, the sequel delves into the takeover of earth by machines, until the very end, when the machine...
Jun 06, 2019
In order to cope with the avalanche of digital information and activities, customers — like organizations — will increasingly turn to automation moving forward, according to Gartner. “There is often...
May 28, 2019
In recent years, artificial intelligence (AI) has become a hot topic of discussion in the enterprise. With a flurry of AI advances, investments and new announcements that have taken the digital world...
May 28, 2019
Looking at the upcoming trends globally and across industry ‘Artificial Intelligence/Machine Learning (AI/ML)’ tops the charts. Generally, first thing which comes to mind is machine/cyborg taking...
May 03, 2019
In recent times, the biggest challenge for Indian businesses is keeping up with changing consumer expectations. While companies are striving to offer more information, greater personalization and a...
Apr 10, 2019
By 2030, 80% of the work of today’s project management (PM) discipline will be eliminated as artificial intelligence (AI) takes on traditional PM functions such as data collection, tracking and...
Mar 25, 2019
Brands are increasingly using Artificial Intelligence (AI) and automation tools to enhance customer experience and bringing trust and transparency. But concerns have been raised over the possible...
Mar 12, 2019
IT and business leaders are often confused about what artificial intelligence (AI) can do for their organizations and are challenged by several AI misconceptions. According to Gartner, IT and...
Feb 14, 2019
As a pre-election Union Budget, this was supposed to be populist. Finance Minister Piyush Goyal did not fail to woo common people by offering support for farmers and raising tax exemption limit for...
Feb 01, 2019
Artificial intelligence (AI) is increasingly making its way into the workplace, with virtual personal assistants (VPAs) and other forms of chatbots now augmenting human performance in many...
Jan 25, 2019
Verizon today launched a world-class suite of solutions that blends human and artificial intelligence to enhance the customer engagement experience. Digital Customer Experience (CX) is an end-to-end...
Jan 22, 2019