As the work from home regime for everyone amidst the Coronavirus pandemic, providing customer assistance and services is now becoming the norm. The world has witnessed an inescapable reality in the...
Nov 30, 2020
As digital transformation spend is increasing around the world, businesses look for technology vendors whose ethics (29%) and culture (23%) align with their own. Interestingly, these considerations...
Sep 10, 2020
Firms are heavily investing in innovation centers in an attempt to keep up with market changes, but are failing to become more innovative, according to Capgemini’s Digital Transformation Institute's...
Dec 14, 2017