Blue Dart is aiming to enhance their IT infrastructure and increase efficiency to ensure maximum customer satisfaction. Recently, while evaluating their IT infrastructure, they observed that their...
Jun 10, 2021
Nearly two-thirds (63%) of digital marketing leaders continue to struggle with delivering personalized experiences to their customers, according to Gartner. In a survey of 350 marketing leaders from...
Apr 16, 2021
Organizations are twice as likely to turn to IT to lead their customer experience (CX) initiatives.. In India, the practice is even more prevalent, with more than three of the four organizations,...
Mar 09, 2020