Alternative payments have gained significant prominence among the online shoppers in India with mobile and digital wallets gradually displacing traditional payments such as cash and cards amid COVID-...
Sep 03, 2020
As global economies wake up to new realities of the COVID-19 pandemic, e-commerce giants are resorting to Artificial Intelligence (AI) to offset challenges in a variety of applications from adhering...
Sep 02, 2020
Fiscal 2019 appeared to be quite fruitful year as all but one of the top 25 global publicly traded global retailers reported YoY revenue growth – with seven seeing double-digit growth, according to...
Aug 31, 2020
How often have you experienced frustration while shopping online? Ísn’t it disappointing to abandon your shopping cart because the transaction returns an error? Worse, disappointed customers are lost...
Aug 20, 2020
Global e-commerce transactions increased by 19% in July 2020 compared to July 2019, according to analysis by ACI Worldwide of hundreds of millions of e-commerce transactions from global merchants....
Aug 18, 2020
People’s refocus on their local community in light of the COVID-19 pandemic will be long-term, bringing about the “decade of the home” and forcing retailers and consumer goods companies to tailor...
Aug 17, 2020
The COVID-19 pandemic has provided a boost for e-commerce as it has become the default option for many customers worldwide and it is set to remain the preferred shopping method beyond the pandemic,...
Aug 13, 2020
The way consumers shop is changing. With constraints imposed on daily lives due to COVID-19, consumers are adopting new payment habits at an accelerated pace, according to a global study by...
Jun 19, 2020
Nearly 40% (38%) of consumers will be more conservative in their spending as it relates to shopping in the future once respective state and national business restrictions lift, with nearly one third...
Jun 16, 2020
Last year, 2% of transactions in e-banking and online retail were carried out by fraudsters and 16% of transactions were suspicious and required further investigation, according to analysis of events...
May 25, 2020
Today, Zoho launched an e-commerce solution, Zoho Commerce, to help businesses set up and manage online sales. Zoho Commerce is powered by Zoho’s AI assistant Zia and is GST compliant. Deep...
Oct 29, 2019
You can take this opinion as an anticipatory move against the possible allegation—that we are trying to preach morality. I want to start by clarifying that the CIO&Leader February 2019 Cover...
Mar 04, 2019
The recently released draft policy for India’s e-commerce has started a major debate. While some believe it will bring much relief to India's beleaguered offline retail industry by putting an end to...
Feb 27, 2019
P K X Thomas has taken over as Chief Technology Officer at Reliance Lifestyle Holdings Limited (Reliance Brands). An e-commerce industry vetteran, he has served in companies such as Hpscotch,...
Sep 19, 2017
Ever since Artificial Intelligence (AI) breathe life, its deep neural networks have been exponentially disrupting technologies and driving innovation through pattern analyzation. For a perpetually...
Aug 09, 2017
What have been the most important changes in a CISO’s role in the last five years? Over the years, CISOs have become part of the board of directors’ discussion for any role, for example, compliance...
Sep 29, 2016
There are approximately 354 million smartphone users in India, which is almost 20% of the entire nation’s population. This percentage is slowly growing, and in another five years or so, our lives are...
Sep 08, 2016