It’s a more efficient but somewhat impersonal world when it comes to customer service, according to a Genesys survey. Genesys gauged the sentiments of 5,000 adults in six countries: Australia,...
May 21, 2020
A growing number of candidates are regretting their career decisions, according to Gartner. In 2018, 40% of Gen Z respondents reported that they would not repeat their decision to accept the job...
May 14, 2019