Indian consumers

Consumers in India experienced a relatively high scam encounter rate of 69% in the last 12 months, similar to the 70% rate experienced in 2018, according to Microsoft’s 2021 Global Tech Support Scam...
Aug 03, 2021
1,802
0
Consumers in India are increasingly concerned about digital payments fraud and are exercising greater caution when using digital payments compared to a year ago, according to a new study conducted by...
Jun 08, 2021
1,866
0
Indian consumers are extremely open to Artificial Intelligence (AI) adoption to drive better customer experiences, according to Pegasystems. Conducted by research firm Savanta, the study surveyed...
Jan 28, 2021
907
0
44% of Indian consumers feel information overload has intensified during the pandemic and added to their daily stress, according to OpenText. The pandemic also brought in a slew of new challenges...
Jan 27, 2021
552
0
Usage of digital banking and contactless payments has surged during the COVID-19 pandemic as Indian consumers are opting for digital and contact-free payment experiences instead of using cash,...
Sep 11, 2020
1,567
0
Indians have a high level of concern about the security of shopping online, with 82% of Indians concerned about this issue, according to Unisys Corporation’s 2020 Unisys Security Index. Security...
Aug 04, 2020
1,992
0
Consumers seem to have a heightened awareness about the value of their information with about 69% of Indian consumers saying they like the changes being made to the customer experience as a result of...
Jun 25, 2020
3,143
1
Almost half of Indian consumers (47%) are more concerned about digital payments fraud now than when the novel coronavirus first emerged, according to a new study conducted by YouGov and ACI Worldwide...
May 14, 2020
2,334
1
Indian consumers are the most open when it comes to sharing their data with brands, finds  a Verizon survey of 6000 consumers across 15 major countries. This openness, however, is not coming from...
Jun 13, 2019
3,035
0
Indian consumers prefer a digital-first approach to accessing banking services, only talking to a banking adviser by phone for more complex issues, according to a new survey from communication...
Aug 14, 2017
3,621
0