The COVID-19 crisis is being defined by four distinct consumer behavior segments, according to the first edition of the EY Future Consumer Index, a survey of 4,859 people tracking consumer sentiment...
Apr 27, 2020
Customer Experience (CX) is a growing priority among APAC organizations with one in five (19%) of them identifying CX to be the most exciting opportunity for 2020, according to a report by Adobe and...
Apr 07, 2020
A growing number of organizations are injecting emotional intelligence into their systems. These include AI capabilities, such as machine learning and voice and facial recognition, which can better...
Feb 24, 2020
2020 is all about executing on enterprise digital transformation. Early digital adopters are now beginning to show real traction and gains – particularly when it comes to customer, and more...
Jan 17, 2020
The much-awaited, much-prophesized 2020 is finally round the corner. As you get ready for new predictions and examination of some of the old prophesies—you bet there were plenty—we do a somewhat...
Nov 27, 2019
We—that could refer to as broad as the global economy to as narrow as the Indian enterprise IT community—entered 2010 with a lot of doubt, apprehension and even fear. The second half of 2008 and...
Nov 27, 2019
Gartner has identified nine digital experience trends that organizations need to explore in 2020. CIOs should consider these trends in their strategic planning over the next 12 months as the span of...
Oct 29, 2019
There will be a rise in 5G adoption, cloud-based business applications and Artificial Intelligence (AI) deployments by large organizations by 2025, according to Huawei’s Global Industry Vision (GIV)...
Aug 12, 2019
In today’s modern retail environment, information is available everywhere. Consumers are well informed and expect personalized experiences when they shop. This means that the table stakes have...
Dec 24, 2018
The edge of the network continues to be the epicenter of innovation in the datacenter space as the calendar turns to 2019, with activity focusing on increased intelligence designed to simplify...
Dec 05, 2018
What the digital journeys of selected companies from three of India’s largest groups – Tata, Mahindra & Mahindra and Vedanta/Sterlite — tell us about digital transformation in India. Presenting...
Apr 19, 2018
Deloitte India TMT predicts major advances in machine learning, VoLTE technology services and Over the Top (OTT) platforms, apart from other trends. VoLTE is expected to be the most prevalent voice...
Jan 18, 2018
Managing complexity is the biggest and most significant pain point that CIOs are grappling with today. While cloud has been projected as the path to bring in simplicity while delivering results...
Jan 15, 2018
For businesses and governments in India and around the world, the need for effective Information Management has never been greater. Organizations are inundated with a tsunami of data as information...
Dec 11, 2017
so you have heard! A new kind of malware is spreading around Europe. Dubbed Bad Rabbit, the malware is said to have originated from Russia and Ukraine is now affecting countries such as Turkey and...
Oct 25, 2017
According to the list of top predictions for 2018 published by Dimension Data, it lists down cybersecurity, digital infrastructure, hybrid cloud, digital workplaces, digital business, and customer...
Oct 24, 2017
Pankaj Kankar, CTO, Lenskart talks to CIO&Leader, keeping the Vision 2020 in perspective. Excerpts from the interview: Challenges that CTOs will face in 2020. One of the key challenges is how we...
Apr 20, 2017