As the work from home regime for everyone amidst the Coronavirus pandemic, providing customer assistance and services is now becoming the norm. The world has witnessed an inescapable reality in the...
Nov 30, 2020
There is a year-over-year reduction in the cybersecurity workforce gap, due in part to increased talent entry into the field and uncertain demand due to the economic impact of COVID-19, according to...
Nov 12, 2020
What does the future of work hold? In a world where it’s impossible to predict what will happen tomorrow, it’s a tough question to answer. But businesses that hope to emerge from the global pandemic...
Sep 24, 2020
Impersonations have become pervasive, and are by far the most prevalent type of email-based attack ending up in business’s inboxes, according to GreatHorn’s survey, titled Email Security Challenges,...
Jul 15, 2020
As India gets ready to return to work, professionals from different generations exhibit varied confidence levels towards returning to the physical workplace with Gen X and Boomers more willing to...
Jun 30, 2020
The challenge is unprecedented: restoring the economy and livelihoods while managing a very real risk to human life. Going back to work will involve countless unknowns, but the leading companies will...
May 04, 2020
More than 50% employees believe that robots are an addition to the workforce as they automate repetitive or mundane work that they would otherwise have to do themselves, a survey has found.The survey...
May 30, 2018
Job-seeking activity was the highest in India, with an active/passive score (the measure to which employees are inclined to and demonstrate efforts to look for a new job )of 65 in 4Q 2017, a 5.7%...
Apr 02, 2018
CIOs today are testing how to make self-service tools most effective for their customers. Chatbots provide that opportunity - thereby delivering personalized, contextual asynchronous customer...
Sep 26, 2017
Deloitte's new survey has collected the views of nearly 7,700 millennials representing 29 countries around the globe out of which 300 interviews were conducted with millennials from India. ...
Nov 07, 2016