"Privacy and regulatory issues along with cyber laws will be coming in and so lot of due diligence needs to be exercised by CIOs," says Chander Khanduja, CIO, Luminous India
Chander Khanduja, CIO, Luminous India, talks to CIO&Leader, keeping the Vision 2020 in perspective.
Excerpts from the interview:
Scenarios that are likely to impact your industry by year 2020?
Lot of applications during this industrialization era has emerged. So to maintain these applications in the year 2020, I think there will be a single framework which will be required by most of the industries to have that in place. I look forward to lot of intelligence to be built in once we talk about the retail chains whereby buying patterns are integrated with wearables. One challenge in this will be you will lose a lot of privacy but retail apps will become more intelligent as they will know your habits and preferences. That is going to change and every organization will have to gear upto that.
What should comprise a CIO’s agenda in 2020?
Artificial intelligence is one big area. Machine learning is also going to be important as there are loads of data and if you are not going to implement the learning from those data, then you are not on the right track. Security is another key thing. By 2020, there will be lot of IoT devices around us with plenty of data and so there has to security parameters around that. Privacy and regulatory issues along with cyber laws will also be coming in and so lot of due diligence needs to be exercised by CIOs.
Challenges due to rapid evolvement of technology by 2020?
Technology is changing in leaps and bounds. The main challenge will be how two worlds co-exist because on one hand you will have technologies which are relevant today in 2017 and need to be carried to 2020 and on the other hand, 2020 applications will be there which you need to implement and research. So I see it as a very major challenge in ensuring you have the right manpower to really support these initiatives.