IT administrators can now remotely access and support Sophos iOS and Android devices directly through Sophos Mobile Platform
TeamViewer, a global leader in secure remote connectivity solutions, announced a new integration with Sophos Mobile. Administrators can initiate remote support sessions from within the Sophos Mobile platform to troubleshoot issues on a wide variety of endpoints.
Sophos Mobile is a Unified Endpoint Management (UEM) and security solution that helps businesses spend less time and effort to manage and secure traditional and mobile endpoints. The only UEM solution that integrates natively with a leading next-gen endpoint security platform, Sophos Mobile supports management of both iOS and Android mobile devices.
TeamViewer’s deep integration with Sophos Mobile can be easily set up by administrators directly in the Sophos console. A separate subscription with TeamViewer is required. Once license information is entered, anyone using the Sophos Mobile platform, either virtually in the cloud or on premise, can initiate remote support sessions to resolve end-user issues more quickly.
- One-time set up for all Sophos users
- Remote connection initiated within the familiar Sophos console
- Remote access and control sessions reduce time to resolution and improve efficiency and user satisfaction
“UEM platforms like Sophos Mobile give organizations one dashboard to manage all of your endpoints,” says Petter Nordwall, Director of Product Management at Sophos. “TeamViewer integration within our console keeps your admins within one tool, initiating remote sessions instantaneously, improving admin efficiency and protecting your users’ productivity, no matter where they may be located.”
“Sophos’ pioneering UEM platform continues to change the way companies centralize and manage their endpoint devices and we are excited that TeamViewer has become a strategic partner,” says Alfredo Patron, Senior Vice President of Business Development at TeamViewer. “Sophos administrators can now provide one-click remote support sessions, hiding the complexity from the user while enabling real-time problem resolution to anyone at anytime.”