Government spending on IT services and software still a priority during COVID-19
Worldwide government IT spending is forecast to total USD 438 billion in 2020, a decrease of 0.6% from 2019, according to Gartner.
Global government IT spending will represent 16% of total enterprise IT spending across all industries, which is forecast to total USD 2.7 trillion in 2020, a decrease of 8% year over year.
“Government organizations are accelerating IT spending on digital public services, public health, social services, education, and workforce reskilling in support of individuals, families and businesses that are heavily impacted by the COVID-19 pandemic,” said Irma Fabular, senior research director at Gartner. “To sustain economic viability, government organizations also deployed government recovery assistance programs which assist small businesses and allow workforce reskilling.”
Software Sector to Experience Strongest Growth in 2020
The only segments on pace to show growth in 2020 will be IT services and software (see Table 1). IT services will continue to be the largest IT spending segment among governments in 2020, while software spending will experience the strongest growth, with an increase of 4.5% in 2020.
Table 1. Government IT Spending Forecast by Segment, 2019-2021, Worldwide (Millions of U.S. Dollars)
“As government organizations globally begin to ease stay-at-home policies, some practices relevant to public health and wellness will persist, including options for telecommuting,” said Fabular. “Many government organizations will also introduce measures to build community and national resilience, including improving disease and other threat surveillance systems. An example is the USD 500 million in aid designated by the U.S. federal government in public health data surveillance and infrastructure modernization to help states and local governments develop COVID-19 tools.
Important but less urgent IT projects, such as enterprise resource planning (ERP) and robotics process automation (RPA), will be delayed to make room for immediate and critical spending in digital workplace support, public health response and economic growth. Adoption of cloud services will continue to accelerate while spending on in-house servers and storage will continue to decline."
Government IT spending in North America will be the largest globally, reaching USD 191 billion in 2020, followed by Western Europe (USD 94 billion) and Greater China (USD 39 billion). Digital government services, data and analytics, cybersecurity as well as citizen engagement and experience will continue to be spending targets for the public sector. In addition, as illustrated by an EU policy recommendation, building health system resilience to combat future pandemics will dominate some leadership priorities. These priorities will include spending on supply chain predictability, medical research and IT infrastructure security solutions.