With automation and AI skills in high demand, upskilling and reskilling training programs are increasingly critical
C-level executives and senior managers at large organizations say they are increasingly requiring employees to have, and seeking new candidates who have, automation and Artificial Intelligence (AI) skills, according to UiPath survey. When choosing between two similarly qualified job candidates, 73% of surveyed executives said they would pick the candidate with more experience with automation and AI tools, even if the role does not require those abilities.
Companies around the world are turning to automation to boost business productivity and employee satisfaction – in fact, a study conducted by Forrester Consulting on behalf of UiPath, recently found that companies are increasingly using automation to address new business and market pressures stemming from the pandemic. Supporting this trend, 70% of the executives that UiPath surveyed cite that their organizations already invest in automation or AI tools, with 18% of those organizations using it across all departments.
As automation and AI tools become more prevalent in enterprise settings, UiPath’s survey, conducted in October 2020, sought to understand how important it is to enterprise executives that their employees – even those in non-technical roles – have automation and AI skills. The study found that:
- Automation and AI skills are becoming increasingly critical for all employees, regardless of job focus. Most surveyed executives (70%) believe it’s important for employees in non-technical roles to have a working knowledge of automation and AI tools. The survey found that 94% of individuals in non-technical roles at respondents’ organizations already interact with automation and AI technologies in some capacity. When executives are looking to hire a new candidate, even in a non-technical role, 69% of surveyed executives believe it’s important that they have experience with and/or knowledge of automation and AI tools – and 73% would choose someone with automation skills between two similarly qualified candidates.
- Employees with automation and AI skills will increase their career posture. 44% of surveyed executives believe automation and AI skills can increase employees’ responsibilities; 64% cite that these skills can increase employees’ pay; and 67% say it can give employees more opportunities for career advancement within their organization.
- Automation and AI will be a necessity for jobs in the future, according to 83% of surveyed executives. The pandemic has only propelled this necessity, with 82% agreeing that the pandemic and work-from-home mandates have increased the need for employees and candidates to have working knowledge of AI and automation.
Automation and AI education must be prioritized so that employees can acquire the skills they need to be successful in the workplace. The skills that surveyed executives now demand complements a previous UiPath study of 4,500 global office workers, which uncovered that 91% surveyed workers believe their employers should be more willing to invest in digital and technology training skills for their employees to be successful in the future of work.