Gaurav Kumar, Co-Founder and CTO of a start-up that specialises in the food delivery business appears to have been dealing with nightmares. His frown lines are becoming deeper, indicating that he has...
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A thriving startup segment drives innovation, disrupts the status quo, provides new employment opportunities, and significantly contributes to economic growth. India's startup ecosystem is currently...
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Companies that view customer service as a value center, rather than as a cost center, achieve 3.5X more revenue growth and these high-growth companies are spending an average of only 50 basis points...
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Due to the increased pace of change in customer preferences and expectations chief supply chain officers (CSCOs) must take three actions to improve supply chain customer experience (CX), according to...
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Globalization 4.0: What does it mean? (WEF)
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2015 saw Cloud adoption entering a phase from where it could gain some significant traction across virtually (no pun intended) all segments and verticals. Conversations being had between Cloud...
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