Gaurav Kumar, Co-Founder and CTO of a start-up that specialises in the food delivery business appears to have been dealing with nightmares. His frown lines are becoming deeper, indicating that he has...
Jul 18, 2022
A thriving startup segment drives innovation, disrupts the status quo, provides new employment opportunities, and significantly contributes to economic growth. India's startup ecosystem is currently...
Jul 04, 2022
Companies that view customer service as a value center, rather than as a cost center, achieve 3.5X more revenue growth and these high-growth companies are spending an average of only 50 basis points...
Feb 28, 2022
Due to the increased pace of change in customer preferences and expectations chief supply chain officers (CSCOs) must take three actions to improve supply chain customer experience (CX), according to...
Feb 17, 2022
Globalization 4.0: What does it mean? (WEF) Our Shared Digital Future: Responsible Digital Transformation – Board Briefing (WEF) The One Hundred Year Study on Artificial Intelligence Partnership...
Feb 24, 2019