As platforms set up control points and competitive bottlenecks to establish dominance in their ecosystem, they often act against the interests of other actors in their ecosystem. This leads to...
Jan 04, 2021
Much has been written about the role of CIO since William Synnott and William Gruber introduced it in their 1981 book, “Information Resource Management: Opportunities and Strategies for the 1980s”....
Dec 24, 2020
It was 2017. CIO&Leader Annual Conference was being held in Udaipur that year. It was themed Agenda 2020. Participating CIOs worked in groups to prepare the enterprise IT agenda for 2020, which...
Dec 03, 2020
In a recent article, this columnist wrote about how COVD-19 has changed the speed of adoption of mature technologies that existed in niche industries. Here we will talk about how COVID-19 is pushing...
Dec 02, 2020
On 22nd October, the Reserve Bank of India (RBI) mandated that only two existing and interoperable payment QR codes, UPI QR and Bharat QR - both developed by National Payment Corporation of India...
Nov 12, 2020
We are in the midst of a global pandemic (COVID-19), unprecedented in scale as compared to any previous pandemics in last 50 years. COVID-19 was declared a pandemic by World Health Organization (WHO...
Nov 10, 2020
Are we likely to see a new VMware soon, post the plethora of announcements at VMworld 2020 and the directions that they demonstrated? If you are a confirmed VMware supporter, this question would look...
Oct 07, 2020
A recent Google search of “COVID-19 Information Technology” produced 6,100 million results. This column is not going to add to the clutter of ideas, thoughts, opinions and models. Instead we will...
Sep 28, 2020
This column not a treatise to support or refute the contention that internet is the next best thing after sliced bread. In addition to the two being incomparable and thus not belonging in the same...
Aug 12, 2020
Recently, one of the most prolific social media networks in the world, Twitter was hacked. Hackers who used what is called as a "coordinated social engineering attack" on some of the most high-...
Jul 30, 2020
Julius Caesar is a play by William Shakespeare; in it, there is a famous phrase that is often quoted, "Beware of the Ides of March." Apparently, Caesar was warned about the Ides, which falls on March...
Jul 30, 2020
Risk Management is undergoing an evolution as we respond, reimagine and reform the operating model. At the forefront of enabling the new ways of operating, lie employee safety and ability to provide...
Jul 21, 2020
Organizations are increasingly realizing that the management of cybersecurity risk in complex environments needs to be addressed using suitable decision-making techniques. They are slowly embarking...
Jul 21, 2020
By now, all of you must have come across the joke that it is Corona, not CEO or CIO, that has been the biggest driver of digital transformation in the enterprise. In essence, it is not untrue. Many...
Jul 20, 2020
Media and entertainment industry are continuously transforming with new types of content being created, new subscription models in vogue as well as new ways to fund entertainment projects. For...
Jun 24, 2020
A lot of us (almost derisively) call technology a toy; and one does sometimes see techies running around with stars in their eyes. We will discount them and the opinions on them for the current...
Jun 23, 2020
There is no denying that the COVID-19 pandemic—the way it came and impacted our daily lives, business and economy—is unprecedented; we have never seen something like that in our lifetime. But...
May 21, 2020
A lot of businesses are pursuing the dream of a “singular view” of their customer; it is widely believed to give “competitive” / “first-mover” advantage in the marketing arena. The IT departments are...
May 11, 2020
Like the private sector, the government or public sector worldwide is looking at greater speed in delivering citizen services with greater transparency and scalability. Governments are rapidly...
May 08, 2020
There is no doubt about the fact that we need to retain more women in corporate. I have said this before as well. As we all know retaining more women means helping them maintain a work-life-balance,...
May 07, 2020
Lockdown is the word we never thought would suddenly become so popular in our corporate and social lives. There is hardly anyone across the world who has not heard this word now and is probably not...
Apr 30, 2020
One of the industries that are in a state of disruption has been the travel and hospitality industry. At the core of this disruption are themes of mobility, flexibility and easy availability of...
Apr 02, 2020
Artificial Intelligence (AI) is surrounding us in many ways. We will look at some of the uses, with extra focus on ‘Business’. But first, let us consider the industry evangelists like Bill Gates,...
Apr 01, 2020
According to Monster’s Salary Index Survey 2019 released a year back, women in India earn 19% less than men. The gap was 20% a year before. In a 2018 study, Georgetown University Center on...
Mar 12, 2020
At the end of the 19th century and beginning of the 20th century, the Industrial Revolution transformed the manufacturing industry. With the advent of digital technologies, a new revolution is...
Feb 28, 2020
There are certain commonsense rules that are frequently ignored or forgotten. Some of these are quite obvious in themselves, but get lost in the day-to-day noise. We will also look at common reasons...
Feb 25, 2020
Should reliability be back on top of CIO agenda? We asked this question in a cover story in CIO&Leader, two-and-a-half years back—in May 2017 to be precise. This was in the aftermath of a...
Feb 07, 2020
We live in truly disruptive times. In our hyper connected world, mobility is the key differentiator for customers. 52% of web browsing happens on mobile devices, and recent statistics show 77% of...
Feb 06, 2020
“Data is King.” “We need data to back up this claim/strategy/hypothesis.” All this continues to be said despite sufficient instances warning us of relying too much on data. This is becoming more...
Feb 05, 2020
2020 is all about executing on enterprise digital transformation. Early digital adopters are now beginning to show real traction and gains – particularly when it comes to customer, and more...
Jan 17, 2020
Retail industry has been in a cusp of a silent revolution from a product centric model to a customer centric model. Disruptions in technology like the Internet in the 1990s, Mobile in the 2000s and...
Jan 14, 2020
One of the perils of being an IT leader is facing a lot of “new technology” hype on a daily basis, not just from vendors (whose every version upgrade is an invention of the future) and consultants (...
Jan 14, 2020
The much-awaited, much-predicted-about 2020 is here. The deluge of technology forecasts continue to be bombarded on the enterprise IT managers. RPA, AI, Hybrid, IoT, Analytics…the more you read...
Jan 14, 2020
2019 was a year of rapid innovation – and disruption – for both the IT industry and the broader business community. With the widespread adoption of hybrid multicloud as the de-facto architecture for...
Dec 20, 2019
Today, we live in a world where technology is redefining the way we work, live and play. Significantly, our future is quickly being reshaped by digital transformation technologies like Artificial...
Dec 17, 2019
With digital transformation gaining traction and the acceleration of next-gen technologies such as Blockchain, Artificial Intelligence (AI), Machine Learning (ML) and others, organisations are...
Dec 16, 2019
It’s that time of year again. When those of us entrenched in the world of digital transformation places our hands on the tech crystal ball and try to predict the top levers that will shape our future...
Dec 13, 2019
Every new technology labels itself as “disruptive”, and the next claimant to business “transformation”. Before we address whether this is true or not, let us see what transformation means. It is a...
Dec 03, 2019
We—that could refer to as broad as the global economy to as narrow as the Indian enterprise IT community—entered 2010 with a lot of doubt, apprehension and even fear. The second half of 2008 and...
Nov 27, 2019
The Chief Information Security Officer (CISO) is a position within an organization whose genesis lies in the IT department. Just as there are executives in the CIO’s team responsible for IT...
Jul 03, 2019
The final eulogy to ‘Man is the Master of the Machine’ has been written. In the movie Terminator 3, the sequel delves into the takeover of earth by machines, until the very end, when the machine...
Jun 06, 2019
The cloud which had initially been a cost-cutting and a reliable platform has transformed into a business innovation enabler. In recent times, as businesses are moving to the next phase of digital...
Jun 04, 2019
The General Data Protection Regulation (GDPR) which is celebrating its first anniversary, and the new India Data Protection Bill, provides consumers with added protections to ensure their privacy is...
May 29, 2019
It is elections time and there has been huge uproar over the electronic voting machines (EVMs) as opposition accuses the government of manipulation. But that is politics. What cannot be taken lightly...
May 22, 2019
Looking at the upcoming trends globally and across industry ‘Artificial Intelligence/Machine Learning (AI/ML)’ tops the charts. Generally, first thing which comes to mind is machine/cyborg taking...
May 03, 2019
The role of the chief information officer (CIO) is ever-evolving. This is even more pertinent in the digital world as he is expected to strike the right balance between operational excellence and...
Apr 24, 2019
Perhaps one of the most misunderstood terms in enterprise technology is ‘dark data’ and it’s something no CIO would want to keep in its server system. The term dark data originally coined by Gartner ...
Apr 02, 2019
Customer centricity is a reflection of our culture, process, customer experience, customer friendliness and customer satisfaction surveys. It is also an association of our product and quality...
Mar 26, 2019
The number of vulnerabilities available to cybercriminals continues to accelerate. But according to one recent report, of the over 100,000 vulnerabilities published to the CVE list, less than 6% were...
Mar 19, 2019
Across many industries, there is still a big gap between the number of men and women in the workplace especially further up the leadership ladder. Lack of women in leadership position According to me...
Mar 15, 2019