Trust is critical for organizations to succeed in this digital world as consumers overwhelmingly prefer to transact with a trusted digital platform. However, a new study jointly conducted by...
Jul 04, 2019
Is the CIO’s role very different in a technology company? Before taking over as the CIO, I have spent close to 15 years at Infosys in business roles and joined CSS Corp in late 2016 as Vice President...
Jul 02, 2019
In the present time, technology is no more a ‘nice to have’ capital expenditure for a healthcare organization. Expanding digital capabilities and technology advancements in healthcare facilities have...
Jun 13, 2019
Many businesses are turning to artificial intelligence (AI) such as digital assistants and chatbots to improve the customer experience. However, a new report released by Pegasystems indicates that...
Jun 11, 2019
In recent years, artificial intelligence (AI) has become a hot topic of discussion in the enterprise. With a flurry of AI advances, investments and new announcements that have taken the digital world...
May 28, 2019
Companies that provide a positive digital employee experience are more likely to be able to attract and retain top talent, according to a new VMware study that surveyed 6,400 employees, HR...
May 22, 2019
The relationship between good customer service and business growth is reciprocal. But a new research shows that many organizations aren’t fully committed to providing the level of service they...
May 17, 2019
Unsecured Internet of Things or IoT devices in the workplace and those used by third parties are causing large scale cyber attacks, disrupting the privacy and security of organizations. But most...
May 09, 2019
C-level executives, who have access to a company’s most sensitive information, are now the major focus for social engineering attacks, alerts the Verizon 2019 Data Breach Investigations Report....
May 08, 2019
Manohar Singh, a Mumbai-based retired bank employee, preferred to access his health information and medical history on his smartphone. He was also happy knowing that all his health data are being...
May 08, 2019
Financial services firms today are facing mounting competitive pressure to streamline operations while delivering a differentiated experience to their customers, including leveraging new technologies...
May 06, 2019
5G, or the next-generation of wireless systems is bringing about a sweeping change not only in the telecom industry, but also in the enterprise and consumer space. Considered a ‘hype’ until recently...
May 02, 2019
Data breaches are becoming more serious as cyber criminals continue to target intellectual property, putting the reputation of company brand at risk and increasing financial liability. As a result of...
May 01, 2019
It is no secret that ransomware and other cyberattacks are rising phenomenally across the world, attacking every industry sector possible and healthcare is one of the biggest targets. While the good...
Apr 18, 2019
In recent times, the biggest challenge for Indian businesses is keeping up with changing consumer expectations. While companies are striving to offer more information, greater personalization and a...
Apr 10, 2019
As organizations are working with newer technologies and geographically distributed teams today, they are looking to hire more contractors and remote workers without any strict requirements for...
Apr 05, 2019
Traditionally, CIOs, who usually—and in India, predominantly—have come from a technology background, have found it challenging to effectively communicate with the CEOs, who generally come from a...
Apr 04, 2019
Being the senior executive responsible for all the technology, running a company is not an easy task. Today’s CIOs often have to wear many hats to get the job done, stay competitive and lead more...
Mar 26, 2019
On March 15, Samsung is launching an app, My BP Lab, jointly developed with the University of California, San Francisco (UCSF), that will help its Galaxy Watch Active users monitor their blood...
Mar 14, 2019
Brands are increasingly using Artificial Intelligence (AI) and automation tools to enhance customer experience and bringing trust and transparency. But concerns have been raised over the possible...
Mar 12, 2019
Even though the topic of gender diversity in technology has received much attention in the boardroom and many organizations are taking steps to improve C-suite diversity, it is no secret that the...
Mar 07, 2019
The recently released draft policy for India’s e-commerce has started a major debate. While some believe it will bring much relief to India's beleaguered offline retail industry by putting an end to...
Feb 27, 2019
Digital transformation is sweeping across every industry we can imagine and the insurance sector is no exception to this rule. While the insurance sector remained quite a laggard when it comes to...
Feb 26, 2019