There is no denying that the COVID-19 pandemic—the way it came and impacted our daily lives, business and economy—is unprecedented; we have never seen something like that in our lifetime. But...
May 21, 2020
We have never experienced a situation like this in our lifetime. COVID-19 has made all our previous planning and risk management look grossly inadequate. The world economy is going through...
May 12, 2020
A lot of businesses are pursuing the dream of a “singular view” of their customer; it is widely believed to give “competitive” / “first-mover” advantage in the marketing arena. The IT departments are...
May 11, 2020
Like the private sector, the government or public sector worldwide is looking at greater speed in delivering citizen services with greater transparency and scalability. Governments are rapidly...
May 08, 2020
There is no doubt about the fact that we need to retain more women in corporate. I have said this before as well. As we all know retaining more women means helping them maintain a work-life-balance,...
May 07, 2020
Lockdown is the word we never thought would suddenly become so popular in our corporate and social lives. There is hardly anyone across the world who has not heard this word now and is probably not...
Apr 30, 2020
One of the industries that are in a state of disruption has been the travel and hospitality industry. At the core of this disruption are themes of mobility, flexibility and easy availability of...
Apr 02, 2020
Artificial Intelligence (AI) is surrounding us in many ways. We will look at some of the uses, with extra focus on ‘Business’. But first, let us consider the industry evangelists like Bill Gates,...
Apr 01, 2020
I do not need to tell you that these are extraordinary times. There is just one thought that is dominating the minds of all of us—the now global Corona epidemic. At the time of writing, India is...
Mar 31, 2020
Even today, I get this question—if women are capable—why do they need that extra treatment? I do not want to waste the entire space answering that question—which many have answered during all these...
Mar 12, 2020
According to Monster’s Salary Index Survey 2019 released a year back, women in India earn 19% less than men. The gap was 20% a year before. In a 2018 study, Georgetown University Center on...
Mar 12, 2020
At the end of the 19th century and beginning of the 20th century, the Industrial Revolution transformed the manufacturing industry. With the advent of digital technologies, a new revolution is...
Feb 28, 2020
There are certain commonsense rules that are frequently ignored or forgotten. Some of these are quite obvious in themselves, but get lost in the day-to-day noise. We will also look at common reasons...
Feb 25, 2020
Anything that can go wrong will go wrong. The cover story in January 2020 is about the somewhat misplaced belief that the IT infrastructure is somewhat mature and hence infallible and how we are...
Feb 07, 2020
Should reliability be back on top of CIO agenda? We asked this question in a cover story in CIO&Leader, two-and-a-half years back—in May 2017 to be precise. This was in the aftermath of a...
Feb 07, 2020
We live in truly disruptive times. In our hyper connected world, mobility is the key differentiator for customers. 52% of web browsing happens on mobile devices, and recent statistics show 77% of...
Feb 06, 2020
“Data is King.” “We need data to back up this claim/strategy/hypothesis.” All this continues to be said despite sufficient instances warning us of relying too much on data. This is becoming more...
Feb 05, 2020
2020 is all about executing on enterprise digital transformation. Early digital adopters are now beginning to show real traction and gains – particularly when it comes to customer, and more...
Jan 17, 2020
Retail industry has been in a cusp of a silent revolution from a product centric model to a customer centric model. Disruptions in technology like the Internet in the 1990s, Mobile in the 2000s and...
Jan 14, 2020
One of the perils of being an IT leader is facing a lot of “new technology” hype on a daily basis, not just from vendors (whose every version upgrade is an invention of the future) and consultants (...
Jan 14, 2020
The much awaited, much prophesized 2020 is here. In the last few years, we have seen a lot of forecasts and advices for CIOs, that tell them how their job profile is changing, how the expectations...
Jan 14, 2020
The much-awaited, much-predicted-about 2020 is here. The deluge of technology forecasts continue to be bombarded on the enterprise IT managers. RPA, AI, Hybrid, IoT, Analytics…the more you read...
Jan 14, 2020
2019 was a year of rapid innovation – and disruption – for both the IT industry and the broader business community. With the widespread adoption of hybrid multicloud as the de-facto architecture for...
Dec 20, 2019
Today, we live in a world where technology is redefining the way we work, live and play. Significantly, our future is quickly being reshaped by digital transformation technologies like Artificial...
Dec 17, 2019
With digital transformation gaining traction and the acceleration of next-gen technologies such as Blockchain, Artificial Intelligence (AI), Machine Learning (ML) and others, organisations are...
Dec 16, 2019
It’s that time of year again. When those of us entrenched in the world of digital transformation places our hands on the tech crystal ball and try to predict the top levers that will shape our future...
Dec 13, 2019
Every new technology labels itself as “disruptive”, and the next claimant to business “transformation”. Before we address whether this is true or not, let us see what transformation means. It is a...
Dec 03, 2019
The much-awaited, much-prophesized 2020 is finally round the corner. As you get ready for new predictions and examination of some of the old prophesies—you bet there were plenty—we do a somewhat...
Nov 27, 2019
We—that could refer to as broad as the global economy to as narrow as the Indian enterprise IT community—entered 2010 with a lot of doubt, apprehension and even fear. The second half of 2008 and...
Nov 27, 2019
As technology becomes more and more ingrained in business, a lot of areas hitherto managed by IT professionals are now being managed by other business executives. The marketing function has martech;...
Oct 10, 2019
The theme for this year’s annual CIO&Leader was focused on the need for CIOs to reinvent—the way business is done, leveraging technology, but also, themselves. Today, businesses of all types and...
Sep 03, 2019
The cover story of this issue is about a very old debate – should CISOs be part of IT team? The debate is certainly old but the whole proposition of the story is that it should be revisited in the...
Jul 03, 2019
The Chief Information Security Officer (CISO) is a position within an organization whose genesis lies in the IT department. Just as there are executives in the CIO’s team responsible for IT...
Jul 03, 2019
The final eulogy to ‘Man is the Master of the Machine’ has been written. In the movie Terminator 3, the sequel delves into the takeover of earth by machines, until the very end, when the machine...
Jun 06, 2019
The cloud which had initially been a cost-cutting and a reliable platform has transformed into a business innovation enabler. In recent times, as businesses are moving to the next phase of digital...
Jun 04, 2019
The General Data Protection Regulation (GDPR) which is celebrating its first anniversary, and the new India Data Protection Bill, provides consumers with added protections to ensure their privacy is...
May 29, 2019
Digital transformation is mainstream. Even if you ignore the extreme noise and noise makers, the number of businesses pursuing serious transformation leveraging emerging (digital) technologies is...
May 27, 2019
It is elections time and there has been huge uproar over the electronic voting machines (EVMs) as opposition accuses the government of manipulation. But that is politics. What cannot be taken lightly...
May 22, 2019
By and large, the vertical-wise IT spend pattern in India reflect the same pattern as global spends. Only two verticals seem to be exceptions. The first, IT/ITES, which is one of the top IT spending...
May 08, 2019
Looking at the upcoming trends globally and across industry ‘Artificial Intelligence/Machine Learning (AI/ML)’ tops the charts. Generally, first thing which comes to mind is machine/cyborg taking...
May 03, 2019
The role of the chief information officer (CIO) is ever-evolving. This is even more pertinent in the digital world as he is expected to strike the right balance between operational excellence and...
Apr 24, 2019
Perhaps one of the most misunderstood terms in enterprise technology is ‘dark data’ and it’s something no CIO would want to keep in its server system. The term dark data originally coined by Gartner ...
Apr 02, 2019
It is a no-brainer that gender diversity as a practice has still not percolated across Indian corporate sector the way it should have been—considering the discussion around it that we are witnessing...
Mar 29, 2019
Customer centricity is a reflection of our culture, process, customer experience, customer friendliness and customer satisfaction surveys. It is also an association of our product and quality...
Mar 26, 2019
The number of vulnerabilities available to cybercriminals continues to accelerate. But according to one recent report, of the over 100,000 vulnerabilities published to the CVE list, less than 6% were...
Mar 19, 2019
Across many industries, there is still a big gap between the number of men and women in the workplace especially further up the leadership ladder. Lack of women in leadership position According to me...
Mar 15, 2019
Women are increasingly getting into traditionally male-dominated roles. In businesses, women can now be seen at the leadership and board levels. It shows that importance of women in such roles is...
Mar 12, 2019
Gender diversity at workplace and its impact on business outcomes is a long-debated topic. While I was doing my research for this article I came across multiple studies and research stressing on why...
Mar 08, 2019
It’s crucial for women in the workplace to have role models. For women to be more empowered in the workplace, it’s crucial to have mentors where women can learn from each other. Women are in need of...
Mar 08, 2019
“I want Odia people to know that our goodness is being noticed. It is being valued. The world is beginning to discover it as a collective, pervasive, characteristic of an entire people,” wrote Odisha...
Mar 04, 2019