Viewpoints

2020 is all about executing on enterprise digital transformation. Early digital adopters are now beginning to show real traction and gains – particularly when it comes to customer, and more...
Jan 17, 2020
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Retail industry has been in a cusp of a silent revolution from a product centric model to a customer centric model. Disruptions in technology like the Internet in the 1990s, Mobile in the 2000s and...
Jan 14, 2020
536
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One of the perils of being an IT leader is facing a lot of “new technology” hype on a daily basis, not just from vendors (whose every version upgrade is an invention of the future) and consultants (...
Jan 14, 2020
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The much awaited, much prophesized 2020 is here. In the last few years, we have seen a lot of forecasts and advices for CIOs, that tell them how their job profile is changing, how the expectations...
Jan 14, 2020
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The much-awaited, much-predicted-about 2020 is here. The deluge of technology forecasts continue to be bombarded on the enterprise IT managers. RPA, AI, Hybrid, IoT, Analytics…the more you read...
Jan 14, 2020
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2019 was a year of rapid innovation – and disruption – for both the IT industry and the broader business community. With the widespread adoption of hybrid multicloud as the de-facto architecture for...
Dec 20, 2019
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Today, we live in a world where technology is redefining the way we work, live and play. Significantly, our future is quickly being reshaped by digital transformation technologies like Artificial...
Dec 17, 2019
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With digital transformation gaining traction and the acceleration of next-gen technologies such as Blockchain, Artificial Intelligence (AI), Machine Learning (ML) and others, organisations are...
Dec 16, 2019
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It’s that time of year again. When those of us entrenched in the world of digital transformation places our hands on the tech crystal ball and try to predict the top levers that will shape our future...
Dec 13, 2019
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Every new technology labels itself as “disruptive”, and the next claimant to business “transformation”. Before we address whether this is true or not, let us see what transformation means. It is a...
Dec 03, 2019
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The much-awaited, much-prophesized 2020 is finally round the corner. As you get ready for new predictions and examination of some of the old prophesies—you bet there were plenty—we do a somewhat...
Nov 27, 2019
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We—that could refer to as broad as the global economy to as narrow as the Indian enterprise IT community—entered 2010 with a lot of doubt, apprehension and even fear. The second half of 2008 and...
Nov 27, 2019
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As technology becomes more and more ingrained in business, a lot of areas hitherto managed by IT professionals are now being managed by other business executives. The marketing function has martech;...
Oct 10, 2019
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The theme for this year’s annual CIO&Leader was focused on the need for CIOs to reinvent—the way business is done, leveraging technology, but also, themselves. Today, businesses of all types and...
Sep 03, 2019
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The cover story of this issue is about a very old debate – should CISOs be part of IT team? The debate is certainly old but the whole proposition of the story is that it should be revisited in the...
Jul 03, 2019
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The Chief Information Security Officer (CISO) is a position within an organization whose genesis lies in the IT department. Just as there are executives in the CIO’s team responsible for IT...
Jul 03, 2019
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The final eulogy to ‘Man is the Master of the Machine’ has been written. In the movie Terminator 3, the sequel delves into the takeover of earth by machines, until the very end, when the machine...
Jun 06, 2019
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The cloud which had initially been a cost-cutting and a reliable platform has transformed into a business innovation enabler. In recent times, as businesses are moving to the next phase of digital...
Jun 04, 2019
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The General Data Protection Regulation (GDPR) which is celebrating its first anniversary, and the new India Data Protection Bill, provides consumers with added protections to ensure their privacy is...
May 29, 2019
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Digital transformation is mainstream. Even if you ignore the extreme noise and noise makers, the number of businesses pursuing serious transformation leveraging emerging (digital) technologies is...
May 27, 2019
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It is elections time and there has been huge uproar over the electronic voting machines (EVMs) as opposition accuses the government of manipulation. But that is politics. What cannot be taken lightly...
May 22, 2019
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By and large, the vertical-wise IT spend pattern in India reflect the same pattern as global spends. Only two verticals seem to be exceptions. The first, IT/ITES, which is one of the top IT spending...
May 08, 2019
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Looking at the upcoming trends globally and across industry ‘Artificial Intelligence/Machine Learning (AI/ML)’ tops the charts. Generally, first thing which comes to mind is machine/cyborg taking...
May 03, 2019
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The role of the chief information officer (CIO) is ever-evolving. This is even more pertinent in the digital world as he is expected to strike the right balance between operational excellence and...
Apr 24, 2019
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Perhaps one of the most misunderstood terms in enterprise technology is ‘dark data’ and it’s something no CIO would want to keep in its server system. The term dark data originally coined by Gartner ...
Apr 02, 2019
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It is a no-brainer that gender diversity as a practice has still not percolated across Indian corporate sector the way it should have been—considering the discussion around it that we are witnessing...
Mar 29, 2019
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Customer centricity is a reflection of our culture, process, customer experience, customer friendliness and customer satisfaction surveys. It is also an association of our product and quality...
Mar 26, 2019
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The number of vulnerabilities available to cybercriminals continues to accelerate. But according to one recent report, of the over 100,000 vulnerabilities published to the CVE list, less than 6% were...
Mar 19, 2019
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Across many industries, there is still a big gap between the number of men and women in the workplace especially further up the leadership ladder. Lack of women in leadership position According to me...
Mar 15, 2019
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Women are increasingly getting into traditionally male-dominated roles. In businesses, women can now be seen at the leadership and board levels. It shows that importance of women in such roles is...
Mar 12, 2019
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Gender diversity at workplace and its impact on business outcomes is a long-debated topic. While I was doing my research for this article I came across multiple studies and research stressing on why...
Mar 08, 2019
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It’s crucial for women in the workplace to have role models.  For women to be more empowered in the workplace, it’s crucial to have mentors where women can learn from each other. Women are in need of...
Mar 08, 2019
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“I want Odia people to know that our goodness is being noticed. It is being valued. The world is beginning to discover it as a collective, pervasive, characteristic of an entire people,” wrote Odisha...
Mar 04, 2019
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You can take this opinion as an anticipatory move against the possible allegation—that we are trying to preach morality. I want to start by clarifying that the CIO&Leader February 2019 Cover...
Mar 04, 2019
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In the application industry, one of the most common questions for leaders is how to choose the “right” structure to achieve optimal business results and delivery for their organizations. The advent...
Mar 01, 2019
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The demand for video content today has reached a tipping point. Increasingly Media & Entertainment (M&E) companies are adopting advance technologies like VR/AR to provide consumers with...
Feb 15, 2019
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The third generation of technology convergence has plumed “Hyper Converged Infrastructure (HCI)” a scale-out software-defined architecture to dated datacenter infrastructure – SDDC. It clubs together...
Feb 14, 2019
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It is almost a new battle line. “In this new world, data is the new oil. Data is the new wealth. India’s data must be controlled and owned by Indian people ─ and not by corporates, especially global...
Feb 11, 2019
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Let’s assume for a moment that the regulators worldwide are successful in putting the curbs on usage of personal data of individuals for means other than what they are collected for—something that...
Feb 11, 2019
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India has recently celebrated its 70th Republic Day. This celebration was very special as we recently became the 6th largest economy of the world with the UK just a notch above. We are today...
Feb 06, 2019
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Businesses across the world are collecting massive amounts of data on a daily basis from different kinds of data sources, including telemetry and IoT devices, consumer and business data and even...
Jan 22, 2019
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In the realm of cyber-intrusion onto virtual reality, growing corporates are stringently concerned on seamless business continuity. Off late IT is augmented as a service in a delicate dilemma of...
Jan 16, 2019
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Over the last few years, organizations in India have adopted technology in most of their business activities, including their anti-fraud efforts. Our previous fraud survey in 2016 identified...
Jan 03, 2019
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Every year, in December-January, we are thrown with dozens of new tech forecasts that all look pretty much the same. But that is not the problem. If anything, it is reassuring that there is a broad...
Jan 02, 2019
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There is no denying that the raison d'être of CIOs in an enterprise has to do with technology. While tech was, is and will remain the prime responsibility of CIOs, what they are expected to do with...
Jan 02, 2019
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As I sift through the trends, forecasts and ‘vision’s that invariably fill up a journalist’s mailbox around yearends, it is difficult to miss how some areas dominate the forecast landscape.  The top...
Dec 12, 2018
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Today, startups that build tools for businesses looking to automate their customer service experience and operations are being acquired by global companies. Though they may have the necessary...
Dec 05, 2018
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Top concerns: Lack of skilled cyber security professionals; SMEs not prepared to pre-empt and manage cyber-attacks and data breach; Humans remain the most common threat to security of businesses....
Dec 03, 2018
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It is not every day that you get to see the same story on the cover of CIO&Leader and ITNEXT. With no dearth of tech stories around, why did we choose to put Twitter CIOs on cover? Because I am...
Nov 21, 2018
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India has unveiled for discussion its privacy legislation titled Personal Data Protection Bill, 2018. The proposed legislation borrows heavily from Europe’s General Data Protection Regulation (GDPR)...
Oct 01, 2018
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