Many a times, customers have high expectations for on-demand transactions and hyper-personalization. However, organizations most often fail to meet these expectations because of lack of understanding...
Apr 14, 2020
Only 12% of Asia Pacific (10% in India) organizations are delivering a fully functioning experience, yet more than half (64% in Asia and 74.6% in India) consider Customer Experience (CX) to be a...
Mar 02, 2020
The year 2020 will finally see all the hype words of the past decade come together to create completely connected environments that are capable of running themselves autonomously to build more...
Nov 14, 2019
When it comes to cybersecurity, generally people under the age of 30 and digital natives are far more aware of the potential risks of the online world -- of data breaches, hack attacks, and other...
Oct 25, 2019
NTT business in India will be led by Kiran Bhagwanani, CEO, India for NTT. He will be responsible for making sure the country meets the ambitious objectives of NTT and its clients. He reports to John...
Oct 07, 2019
C-suite organizations worldwide are achieving some success with digital transformation. But there’s still a strong belief that this evolution requires radical, far-reaching changes to achieve success...
Aug 07, 2019