As we confront even greater disruption triggered by AI—one more profound than the digital revolution—the risk of failure has…
Category: From the Editor
Exceptional User Experience: Reality or Rhetoric?
I’ve often contemplated what truly defines an exceptional user experience—something many global firms claim to have…
Adapt or fall behind: Why innovation is non-negotiable
Intel’s downfall serves as another reminder that to be in a race, you need to adapt,…
McDonald’s ditches AI Tech, offers key lessons
Surprisingly, it took McDonald’s over two years to realize its AI-based order system wasn’t ready for…
Human error and AI: The twin challenges of modern cybersecurity
In an era of LLMs and Generative AI, the problems around cybersecurity will only be compounded,…
Why AI needs the right balance between regulation and innovation
The EU's new move with the AI Act could set a precedent for numerous other countries…
The trust challenge in the age of AI
As experts and governments debate what trustworthy AI should encompass, achieving a global consensus still needs…
2024: A game changing year for AI?
When OpenAI launched ChatGPT in November 2022, I wondered if it would be as successful. Not…
PPP 2.0
No one has seen tomorrow. That doesn’t stop analysts and media from forecasting the future occasionally…
Are you sure you want to take up the DPO role?
India, Inc., by and large, has yet to appoint its DPOs. Except for Banking, Financial Services,…
