Artificial Intelligence has moved from experimentation to the boardroom agenda. Across industries, organizations are allocating significant…
CIO&Leader
You can’t trust what you can’t see: Why observability is the key layer in agentic AI
As AI agents move from experiment to enterprise, companies are progressing from chatbots handling FAQs and…
Why most AI initiatives in customer operations fail – And what it really takes to make them work
Every Customer Operations leader I meet today is running an AI pilot. In leadership meetings, use…
Qlik has appointed Saugata Saha as President and Chief Executive Officer
Saugata Saha has been appointed President and Chief Executive Officer at Qlik, bringing extensive leadership experience…
Vishal Gupta joined Voltas Limited – A TATA Enterprise as Head – IT & Digital
Vishal Gupta has joined Voltas Limited – A TATA Enterprise as Head – IT & Digital,…
Jagdip Kumar appointed Chief Digital and Information Officer at Lohia Corp Limited
Jagdip Kumar has been appointed as Chief Digital and Information Officer at Lohia Corp Limited, expanding…
Namit Agrawal appointed Director – Strategic Marketing, South Asia at Salesforce
Namit Agrawal has been appointed as Director – Strategic Marketing, South Asia at Salesforce, taking on…
Aditya Birla Capital appoints Subhash Subramaniam as Chief Technology Officer
Subhash Subramaniam has been appointed as Chief Technology Officer (CTO) at Aditya Birla Capital, bringing extensive…
Arpita Sengupta joins Autodesk as Director of Marketing for India
Arpita Sengupta has joined Autodesk as Director of Marketing for India, bringing extensive experience in technology…
Allana Group appoints Navin Nathani as Group Chief Information Officer
Navin Nathani has joined Allana Group as Group Chief Information Officer (Group CIO), taking on responsibility…