Every Customer Operations leader I meet today is running an AI pilot. In leadership meetings, use…
Category: VIEWPOINTS
The Next Wave of Enterprise AI: Turning Workforce Data into Business Decisions
Gartner expects worldwide AI spending to reach $2.59 trillion in 2026, up 47% year over year.…
Engineering Independence: The Missing Layer in Banking Modernisation
Digital transformation has become a remarkably accommodating term. A new mobile application can qualify. So can…
The Governance Challenge of Agentic AI: Innovation Without Losing Control
In July 2025, an AI coding agent deleted a live production database. The database belonged to…
Causal AI: The Next Frontier Beyond Generative AI
Ask any CIO how long it took to get their most recent generative AI budget approved,…
India Doesn’t Need More AI Pilots; It Needs an AI Execution Layer
Artificial intelligence has moved beyond experimentation. Across Indian boardrooms, AI is now a strategic priority, reshaping…
Why Data Governance Is Becoming a Boardroom-Level Priority in the AI Era
For most of its history, data governance lived several floors below the boardroom, filed somewhere between…
When AI starts manipulating trust: A risk for Indian organizations
What if the next major security breach in your organization does not begin with malicious code,…
From AI pilots to production: Making the economics work at scale
An AI pilot can be deceptively economical. It serves a limited group of users, handles a…
Beyond vulnerability scanners: The future of autonomous penetration testing
Why vulnerability assessment is broken For years we have measured security progress by how many vulnerabilities…