Cygnet.One has appointed Dr. Pankaj Dikshit as its Chief AI & Digital Officer and Executive Director on Board. With over two decades of distinguished leadership in digital transformation, artificial intelligence, and information security, Dr. Dikshit will spearhead Cygnet.One’s AI-driven innovation strategy and guide the company’s digital growth roadmap.
Before joining Cygnet.One, Dr. Dikshit served as Chief Technology Officer at Government e Marketplace (GeM), where he led the development of India’s first generative AI-powered chatbot—GeMAI, embedding AI across layers of the public procurement ecosystem. Under his leadership, GeM embraced an “AI First” vision, enabling automation, cost optimization, and data-driven governance for India’s $65 billion government marketplace.
Previously, Dr. Dikshit held key leadership roles at Goods and Services Tax Network (GSTN), where he architected multi-layer information security systems and drove the nation’s largest tax digitization program. His experience also spans senior roles at IBM and the Government of India, where he led nationwide digital initiatives and enterprise technology transformations.
With a Ph.D. from IIT Delhi, Dr. Pankaj Dikshit brings a rare blend of public-sector innovation and enterprise AI expertise—poised to drive Cygnet.One’s next phase of intelligent transformation.