Artificial Intelligence in IT Service Management has moved from promise to performance—no longer just about innovation,…
Tag: AI
Indian HEIs accelerate AI adoption as GenAI transforms teaching and learning: EY-Parthenon & FICCI Report
As Artificial Intelligence (AI) continues to reshape education systems globally, Indian higher education institutions (HEIs) re…
HCLTech joins MIT Media Lab in the US to collaborate on next-gen AI research
HCLTech, a leading global technology company, has joined the MIT Media Lab, a world-renowned research and innovation…
Predictive Analytics for Talent Retention: Anticipating Attrition and Engagement Risks
Predictive analytics is transforming talent retention in BPM and ITES by using AI-driven insights to anticipate…
Survival of the Digital Fittest: Why Upgrading CX Is No Longer Optional but Mandatory
In today’s hyperconnected world, the customer experience game is changing at the speed of light, and…
Indian Enterprises Bet Big on AI Leadership: 67% to Appoint CAIOs Within 2 Years, Finds IBM Study
Indian enterprises are building strong momentum in AI leadership, with Chief AI Officers (CAIOs) emerging as…
Writesonic unveils Generative Engine Optimization Platform to help Indian businesses win in AI Search
Writesonic, a Y-Combinator–backed global leader in Generative AI, today announced the launch of its Generative Engine Optimization…
Woxsen University Unveils Aegis-AI Centre to Defend India’s Power, Health & Finance Systems from Cyber Threats
India has faced a surge in cyberattacks on critical infrastructure, including over 650 attacks on government,…
Cisco to Expand Webex Calling and Webex Contact Center in India
Today at WebexOne, Cisco, the worldwide leader in networking and security, announced plans to expand Webex…
Woxsen University Establishes Aegis-AI Centre for Critical Infrastructure Security
Woxsen University has launched the Aegis-AI Centre in Hyderabad to develop AI-powered cybersecurity solutions for India’s…