HCLTech and Cisco launch AI‑powered Fluid Contact Center solution

HCLTech, a leading global technology company, today announced the launch of an enhanced version of its…

Zendesk Named a Leader in the 2025 Gartner Magic Quadrant™ for CRM Customer Engagement Center

Zendesk, the global leader in AI-powered service, has been named a Leader in the 2025 Gartner…