Transforming Manufacturing with AI- One Use Case at a Time: Says CIO, Force Motors

In conversation with CIO&Leader, Anand Deodhar, Group CIO at Force Motors shares how his team transitioned AI from experimental pilots to enterprise-grade solutions that deliver real business impact. From predictive maintenance to GenAI-powered assistants, Deodhar breaks down the strategy, architecture, and workforce transformation that helped embed AI into the core of plant operations.

CIO&Leader:  How do you define success when transitioning an AI initiative from pilot to production?

Anand Deodhar: In manufacturing, success isn’t defined by shiny dashboards or isolated pilots. It’s when AI genuinely improves plant performance, be it uptime, efficiency, or bottom-line savings. I look at hard KPIs like OEE improvements, reduction in downtime, or process optimization that holds up under real-world pressure.

One such example was  predictive maintenance model. After two months of rigorous piloting—including stress testing and failure scenario analysis; it was deployed across  plants and helped cut unplanned downtime by 15%. For me, success is when the shop floor, IT, and leadership teams all see value and start relying on AI as part of their daily decision-making—not as a side experiment, but as core to how we operate.

CIO&Leader:  What are the core pillars of your current enterprise AI strategy? 

Anand Deodhar: My  AI strategy is grounded in four solid pillars—built from lessons learned on the shop floor and the boardroom alike:

  • Business-Aligned Use Cases: We start with what matters to the business—targeting bottlenecks with high impact and low resistance.
  • Data Governance & Security: With GenAI, ensuring data privacy and compliance isn’t optional—it’s foundational for me
  • Scalable Infrastructure: A hybrid cloud-edge model ensures that we can scale AI with both speed and efficiency, without disrupting legacy operations.
  • Skill Enablement: I had  made AI learning a priority not just for IT, but for operations, quality, and procurement teams too.

To me These aren’t just strategy buzzwords; they’re working principles that help us scale AI without losing sight of business value.

CIO&Leader:   What key AI use cases have successfully moved into production, and what measurable impact have they delivered?

Anand Deodhar: AI is no longer a pilot exercise in setup; it’s already implemented in some cases , Some of the key use cases now embedded in production include:

  • Predictive Maintenance (CNC Machines): Brought down maintenance costs and improved uptime as well
  • Machine Vision for Defect Detection (Paint Shop): Helped cut down rejections significantly
  • AI-Driven Demand Forecasting: Improved procurement planning and helped reduce inventory by good value  freeing up working capital.

Each project started with a business challenge not a tech pitch. That’s what ensured real-world impact.

CIO&Leader:  What infrastructure or architectural changes were necessary to scale AI effectively within your organization?

Anand Deodhar: To scale AI sustainably, we had to rethink our IT backbone—because models alone don’t deliver results. We focused on:

  • Hybrid Cloud & Edge Stack: For seamless model training and fast real-time inference.
  • Kubernetes & Containerization: Ensuring models can run across diverse environments smoothly.
  • Modular AI Libraries: Reducing time-to-market by reusing proven components.
  • Dedicated VLANs & GPU Workstations: Ensuring low-latency AI even in bandwidth-constrained areas.

These upgrades weren’t just tech decisions, they were enablers of future-ready operations.

CIO&Leader: What are the biggest challenges you’ve faced in operationalizing AI, and how have you addressed them?

Anand Deodhar: Every AI initiative meets roadblocks—and we had our share too. The major ones?

  • Data Silos: built standardized ETL pipelines with tagging, so data stays clean and consistent.
  • Skill Gaps: invested in reskilling, brought in vendor support, and created cross-functional squads.
  • Trust & Governance: From the start, embedded explainability and compliance checks to win stakeholder confidence.

Having said this , I never  treat these as obstacles, we treated them as part of the journey toward enterprise-grade AI.

CIO&Leader:    How are you preparing your workforce for scaled AI adoption, and what organizational shifts have been required?

Anand Deodhar: Technology can only go so far people make or break transformation. That’s why My plan is:

  • To deliver  2,000+ hours of AI/ML training across functions.
  • Appoint an  AI Champions in each plant practitioners who bridge IT and operations.
  • Make  AI performance reviews part of our monthly production meetings.

This approach has shifted AI from being “someone else’s project” to something everyone owns.

CIO&Leader: Looking ahead, what does your AI roadmap over the next 12–18 months look like — especially in terms of GenAI or foundation model deployments?

Anand Deodhar: Looking ahead, most of the mfg  AI roadmap is focused on scaling further and tapping into GenAI:

  • GenAI Assistants: To help technicians quickly access SOPs, logs, and manuals.
  • Digital Twins: for real-time simulation and production line optimization.
  • GenAI in Supply Chain: To improve planning precision and reduce supplier risk.
  • LLM Governance Frameworks: Ensuring responsible and secure GenAI usage.
  • ERP/MES Integration via APIs: embedding AI deeper into workflows, targeting a boost in line-level productivity.
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