Cosmetics brand Lush chose Zendesk to achieve a laser-focused approach to customer feedback, putting the customer…
Musharrat Shahin
Musharrat Shahin is working as a Principal Correspondent at CIO & Leader, covering the evolving landscape of emerging technologies, leadership, and digital transformation. With a background in Philosophy and English Journalism, she brings a unique analytical lens to stories on IT strategy, innovation, and finance impacting the CIO landscape.
Her writing often highlights the human side of technology leadership, making complex subjects accessible and relevant to decision-makers.
Her writing often highlights the human side of technology leadership, making complex subjects accessible and relevant to decision-makers.
Why Are Only 7% of Indian Firms Cyber-Ready? Reveals Cisco Report
The ongoing shortage of skilled cybersecurity professionals remains a challenge for 92% of organizations. According to…
AWS Launches Transform: Modernize Enterprise Workloads 4x Faster with Agentic AI
Amazon Web Services (AWS) has officially launched AWS Transform, a new AI-powered service designed to accelerate…
AMD Launches EPYC 4005 Series CPUs for Cost-Effective Enterprise Computing
AMD has launched the EPYC 4005 Series processors, offering affordable, high-performance solutions for small businesses and…
Is AI Ready to Take Over Business-Critical Decisions? See Report
According to F5’s 2025 State of Application Strategy (SOAS) Report, 96% of global organizations are now…
Could These AI Apps Turn Slack into a Productivity Machine? Know Details
Juggling dozens of SaaS apps, switching tabs, and digging for updates? You’re not alone—most companies use…