In the current digital era, user experience on websites and online platforms is vital, as customers…
Category: Brand Connect
How the ‘Pay for What You Use’ Mindset Is Redefining Indian Consumer Choices
Anurag Sharma, Managing Director & CEO, AKAI India, shares his insights on utility over excess. The…
Why the Future of Cybersecurity Lies in Proactive AI, Not Reactive Firewalls
In an exclusive email interview with CIO&Leader, Diwakar Dayal, Managing Director & AVP – India &…
Forget 9-to-5; The Next Consulting Revolution Is Independent, Intelligent, and Indian
CIO&Leader in Conversation with Deepak & Shanu Malkani, the Minds Behind IndusGuru’s Mission to Transform the…
Critical Lessons from the JLR and Collins Aerospace Attacks
When Jaguar Land Rover’s (JLR) production lines came to a halt on August 31, 2025, it…
Reimagining Finance in the Age of AI
Mac Weaver, SVP & General Manager, APAC at BlackLine on Transformation, Growth, and the Human Edge.…
AI, Compliance, and the Human Edge: How Fintech Is Maturing in the AI Era
In conversation with Avinash Godkhindi, Managing Director and CEO of Zaggle, we explore how India’s fintech…
Inside NTT DATA’s Strategy to Combine Innovation, Data, and Human Expertise for Scalable Impact
In conversation with CIO&Leader, Amir Durrani, Global Head – Applications and Business Process Services at NTT…
Predictive Analytics for Talent Retention: Anticipating Attrition and Engagement Risks
Predictive analytics is transforming talent retention in BPM and ITES by using AI-driven insights to anticipate…
Survival of the Digital Fittest: Why Upgrading CX Is No Longer Optional but Mandatory
In today’s hyperconnected world, the customer experience game is changing at the speed of light, and…