Asia/Pacific organizations must deliver empathy at scale to boost customer experience: IDC

The COVID-19 pandemic has forced organizations to accelerate the shift to digital-first in their customers-related initiatives…

High levels of change for employees creating compliance risk: Gartner

Employees are facing a greatly increased frequency of ?career moments?, resulting in increased incidences of employee…

COVID-19 pandemic taking a heavy toll on the lives of working women: Survey

The ways in which many women are working and living have changed drastically since the onset…

6 forces that’ll impact tech providers through 2025

Organizations are not ready for passwordless systems—and that is quite alright

Cybersecurity a key consideration for healthcare industry during COVID-19 era: Study

The rising costs of data breaches and the growing number of attacks to healthcare and other…

COVID-19 pandemic has not slowed down global Zero Trust networking implementation: Survey

The COVID-19 pandemic has not impacted the adoption of Zero Trust technology globally, according to Pulse…

Global biometric device revenues drop in 2020 due to COVID-19: Study

In the aftermath of the COVID-19 pandemic, global biometric device revenues are expected to drop 22%,…

COVID-19 accelerating skills gap and raising employee expectations of their employers: Study

As many business leaders look to close the skills gap and cultivate a sustainable workforce amid…

City living loses luster as remote work soars: Study

It used to be that if you wanted a big-league job, you had to move to…