In conversation with CIO&Leader, Amir Durrani, Global Head – Applications and Business Process Services at NTT…
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Predictive Analytics for Talent Retention: Anticipating Attrition and Engagement Risks
Predictive analytics is transforming talent retention in BPM and ITES by using AI-driven insights to anticipate…
Survival of the Digital Fittest: Why Upgrading CX Is No Longer Optional but Mandatory
In today’s hyperconnected world, the customer experience game is changing at the speed of light, and…
India’s Arattai App Explodes With 100x Growth, Challenging WhatsApp’s Dominance
Zoho Corporation’s messaging platform Arattai has experienced unprecedented growth, recording a dramatic surge from 3,000 to…
AI Fluency: The New Operating System for Business Success
Udemy’s 2026 Global Learning & Skills Trends Report reveals a critical shift in how organizations must…
The Role of Education Policy in Preparing an AI-Ready Workforce
Nagesh Singh, Chairman of Edunet Foundation, in conversation with CIO & Leader, shares his views on…
Data Analytics Redefining Workforce Wellbeing Beyond Punch Cards in India
Workforce analytics in India is moving beyond tracking hours to understanding energy, wellbeing, and trust, redefining…
SAP Launches Sovereign Cloud in India to Boost Digital Independence
German tech giant SAP has introduced its Sovereign Cloud services in India, marking a significant step…
The Cybersecurity Crystal Ball: Why Prevention Will Beat Detection by 2030
The cybersecurity world is poised for a significant shift. While companies today spend most of their…
AI-Powered Cloud Security: The $10.5 Trillion Shield Against Tomorrow’s Cyber Threats
As cybercrime costs are projected to surge toward a staggering $10.5 trillion by 2025, enterprises face…