Genesys, a global cloud leader in AI-Powered Experience Orchestration,
honoured its top-performing partners across Asia Pacific (APAC) at the 10 th Annual Genesys APAC
Tech Summit. Held in Bangkok (Thailand), the event celebrated the regional partners that contribute
to APAC’s thriving ecosystem dedicated to helping organizations orchestrate exceptional
experiences that help drive improved customer loyalty, employee engagement and productivity, and
operational efficiency.
With the theme ‘Leveling Up Together’, the annual Partner Awards Summit brings together partners,
technical teams and solution leaders to explore how AI and digital technologies are shaping the
future of customer experience. It spotlights partners who have unlocked new opportunities to
deliver exceptional customer value, execution excellence and meaningful impact through the
Genesys Cloud™ platform.
“Genesys partners are an extension of our sales team, helping drive accelerated results and achieving
new heights together. Our robust network of partners plays a pivotal role in advancing our vision for
experience orchestration and reinforcing our customer-centric approach. Together, we’re enabling
businesses to prepare for the future with AI, cloud and digital technologies, while empowering our
partners to build scalable, profitable practices. This year’s award winners have truly exemplified what
it means to harness the power of Genesys Cloud AI to deliver empathetic, personalised experiences at
scale,” said Gwilym Funnell, Vice President, Partners and Alliance, APAC at Genesys.
“Being recognised as ‘India Partner of the Year’ for the third consecutive year is a powerful testament
to the trust our customers place in us and the strength of our collaboration with Genesys,” said Arijit
Bonnerjee, Senior Vice President & Head – India Region, Tata Communications. “Together, we
remain deeply committed to pushing the boundaries of innovation, setting new benchmarks, and
empowering enterprises across India with seamless, future-ready platforms.”
Genesys APAC Partner Award Winners for Fiscal Year 2025:
APAC Partner of the Year: Fujitsu Limited
APAC Innovation Trailblazer of the year: Spark New Zealand
APAC Marketing Impact Partner of the Year: NTT Communications Corporation
Japan Partner of the Year: Mitsui Knowledge Industry Co., Ltd.
ASEAN Partner of the Year: NTT MSC Sdn. Bhd.
Australia & New Zealand Partner of the Year: QPC Australia
Greater China Partner of the Year: Continuous Technologies International Limited
India Partner of the Year: Tata Communications Ltd.
Korea Partner of the Year: GS Neotek