Roman Rafiq has been appointed as the Global Chief Information Officer at Startek. Prior to this, he served as CIO & Senior Vice President of Technology at IGT Solutions, where he led transformative initiatives including end-to-end IT strategic planning, deployment of global IT infrastructure, and compliance with international standards like ISO27001 and PCI DSS. With over two decades of experience in IT strategy, enterprise architecture, and digital transformation, Roman has also held key leadership roles at EXL Service, Tata Business Support Services, and Hewlett-Packard, showcasing his expertise in process improvement, budgeting, and team management.