The business process services industry built its empire on a straightforward premise: concentrate talent, compress costs,…
Category: Interview
“The biggest barrier to scaling AI is not infrastructure or ROI, it is organised resistance from people.”
Vinod Krishnan, CIO, Birlasoft explains how the CIO’s role is shifting from central builder to integrator,…
“The ‘I’ in CIO is moving from Information to Intelligence and Innovation” — Nikhil Prabhakar, IndiaMART
Nikhil Prabhakar, CIO, IndiaMART discusses AI-powered search, voice automation, buyer-seller matchmaking, semantic data layers, AI accountability,…
“Traditionally, IT was viewed as a cost center. That perception is changing rapidly.”
Anjaiah Surgi explains how manufacturing enterprises are scaling AI across plants, dealer ecosystems, forecasting, and operations…
“AI without guardrails is just risk at scale.”
Rohit Shukla discusses how enterprise IT operations are evolving, the growing importance of observability in building resilience, and the path…
“Cleanliness and consistency of data layer is the most important thing in building a agentic FinOps system.”
Sanjeev Mittal, CPTO at CloudKeeper highlights how AI-driven FinOps is evolving through conversational cloud intelligence, unified…
“AI is turning workforce mobility into infrastructure”
Mayank Kumar of BorderPlus discusses how workforce mobility is moving beyond traditional recruitment and how AI is accelerating…
“AI should never be treated as a point solution. It has to become an enterprise-wide operational capability.”
Sandeep Malhotra outlines why enterprise AI success depends on orchestration, governance, explainability, trusted data, and human…
“The CIO role is changing, not just in title or scope, but where it sits within the organisation.”
AJ Sunder explains that enterprise AI success will depend less on automation itself and more on…
“95% of AI pilots fail because they are not grounded in the context of enterprise data.”—Mankiran Chawhan, Salesforce
Mankiran Chowhan says agentic AI success depends on unified enterprise data and context, with ROI-driven use…