According to a Gartner Survey, every IT Role will involve AI by By 2030.
A new Gartner survey of over 700 CIOs reveals that by 2030, all IT work will involve artificial intelligence in some capacity, 75% of it will be done by humans augmented with AI, and 25% by AI alone. The study underscores a dual challenge for organizations: achieving both AI readiness (technological preparedness) and human readiness (workforce adaptability) to find and sustain business value from AI.
According to Gartner analysts Arun Chandrasekaran and Galliopi Demetriou, most enterprises still lack a balanced approach to both. While AI technologies are advancing rapidly, human capability to leverage and manage them effectively lags behind. Gartner predicts AI’s net impact on jobs will remain neutral through 2026, turning positive by 2027 as AI creates more roles than it displaces.
To harness AI value, Gartner advises CIOs to restrain new hiring for repetitive roles, reskill employees for high-value tasks, and guard against “skills atrophy” from over-reliance on AI. The report also highlights cost, capability, and vendor strategy as key readiness factors urging firms to assess total ownership costs, match AI tools to their maturity, and choose vendors aligned with long-term sovereignty goals.
Ultimately, Gartner concludes that AI success will depend not just on adopting advanced tools, but on transforming people and processes. Organizations that build a workforce capable of partnering with AI will be best positioned to capture and sustain its full potential value