DXC Technology has inaugurated a new Customer Experience Center in Bengaluru, marking one of the company’s largest global delivery hubs. The 200,000-square-foot facility is designed to help enterprises accelerate artificial intelligence (AI) adoption by providing a collaborative environment where customers, partners, and DXC engineers can jointly develop, test, and deploy AI solutions.
Located in one of Bengaluru’s major technology corridors, the center strengthens DXC’s presence in India while expanding its global network of customer collaboration sites. The company said the facility is intended to support organizations moving beyond AI experimentation to production-scale deployment.
Facility built for AI collaboration
The new center brings together several dedicated spaces aimed at customer engagement and solution development. These include Customer Experience Zones, Fluid Collaboration Hubs, Ideation Studios, Co-Creation Labs, and Partner Experience Zones.
According to DXC, these spaces are designed to allow customers and partners to work directly with the company’s consulting and engineering teams to identify business use cases, build AI applications, and evaluate them in real-world scenarios.
“Our greatest differentiator is our people,” said Ramnath Venkataraman, President, Consulting & Engineering Services at DXC Technology.
“Our new Customer Experience Center brings together our exceptional engineering talent in a space designed for deeper collaboration with customers and partners, where we can co-create, engineer, and scale AI-powered solutions that address complex business challenges. By working side by side throughout the innovation journey, we’re helping customers move faster from ideas to measurable business outcomes.”
AI Hub anchors enterprise technology capabilities
A central feature of the new facility is DXC’s flagship AI Hub, which serves as a workspace for developing, testing, and validating AI applications before deployment.
The center also houses a Cyber Range, Forensics Labs, a Security Operations Center (SOC), and a Network Operations Center (NOC). Together, these capabilities support the complete lifecycle of enterprise technology projects, from planning and development to deployment, monitoring, and ongoing operations.
DXC said the facility will demonstrate its expertise across AI, consulting, engineering, cloud computing, cybersecurity, and network transformation. The company also highlighted its focus on integrating AI with existing enterprise systems and IT operations rather than building isolated AI applications.
Supporting enterprise AI adoption
Rob Le Busque, President of Asia Pacific & Japan at DXC Technology, said the center reflects the company’s strategy of combining consulting, engineering, and operational expertise in one location.
“Our new Customer Experience Center represents a powerhouse for AI innovation, engineering excellence, and customer collaboration. By bringing together our consulting, engineering, and operations expertise in one environment, we’re helping customers accelerate AI adoption and create connected enterprises where people work alongside AI agents to engineer and run the systems of record for our customers.”
The Bengaluru facility adds to DXC’s global delivery network as enterprises continue to explore practical applications of AI across business operations. The company said the investment is intended to help customers identify high-value AI use cases, develop prototypes, and integrate AI into existing technology environments while supporting long-term operational requirements.