Tech companies are seeing more AI-related problems than any other industry, with nearly two-thirds reporting incidents in 2024.
According to a new Deloitte study, two in three tech firms reported AI problems last year, more than any other industry.
The study found a stark truth: firms rush to use AI but fail to control it well. Among 899 firms across 13 countries, nine in ten show poor AI management. Most rank as “Basic” or “In Progress” in how they handle AI.
Among top firms, 89% teach AI skills widely, while only 43% of basic firms do so. Staff learn how to use AI well, follow laws, and keep systems safe.
They hire AI ethics experts. More than 70% of firms now employ people who know how to use AI properly. These experts teach others and help firms avoid AI problems.
For tech chiefs, the facts tell a simple story: though 62% of workers know AI basics, the growing problems show this falls short. They must now build better controls while pushing AI work ahead.
India’s tech firms, with 102 top leaders in the study, face the same troubles. Even in this tech-smart market, firms struggle to control AI well.
According to the report, 27% of firms across Asia-Pacific faced more AI problems in 2024 than in 2023. Banks, hospitals, and tech firms saw the worst effects, showing why firms must strengthen their AI controls now.
As more Indian firms use AI, both public and private, they must build strong controls before AI grows too big to manage well. This need grows more pressing as AI spending in Asia-Pacific heads for $117 billion by 2030.
With generative AI leading this growth, firms cannot wait to fix their AI controls. Those who build strong oversight now will fare better than those who rush ahead without it.
