Battle of the Bots: How Smart Traffic Management Stops Automated Threats
Organizations are becoming highly concerned about automated bots in today’s digital age. These bots, which may operate as malicious or benign crawlers of websites, have the potential to hack into…
AI Won’t Steal Your Job: Groundbreaking Study Shows Tech Workers Are Thriving, Not Surviving
A comprehensive new report from the Indian Council for Research on International Economic Relations (ICRIER) is challenging the doomsday narrative surrounding artificial intelligence and employment. Contrary to dire predictions from…
From Shop Floor to Smart Floor
Debashish Roy, Chief Digital Transformation Officer, CEAT, on how AI is rewriting the rules of manufacturing. “Recalling the famous words of Stephen Elop, then Nokia’s CEO during its acquisition by…
Scaling AI Across Diverse Landscapes
Kripyaduti Sarkar, Group CIO of AmbujaNeotia Group, shares blueprint for making artificial Intelligence production-ready. “AI isn’t just about automation, it’s about transformation,” said Kripyaduti Sarkar, Group CIO of AmbujaNeotia…
Why Digital Intelligence is Becoming Heart of Manufacturing
Violet Jemimah Haris, Chief Digital and information officer at Sterlite Copper from STL Digital Limited driving digital Intelligence to transform manufacturing, operations, sustainability, and growth In a world where manufacturing…
AI Is Coming for Bankers’ Jobs — But Asia Pacific’s Bank CIOs Say It’ll Actually Hire More People
Agents, Not Axes: the Unexpected Jobs Story behind Banking’s AI Revolution A sweeping new survey by Accenture has upended the dominant narrative that artificial intelligence will hollow out the banking…
India Just Got Its Own AI Superplatform — And It Could Change How Enterprises Build Forever
Deloitte India Drops GenW.AI, the Country’s First All-in-One Low-Code AI Suite In a move that signals India’s growing ambitions in enterprise technology, Deloitte India officially launched GenW.AI on February 20,…
This Indian AI Startup Claims 98% Cost Cuts and 600% Growth — Here’s What’s Actually Going On
KOGO OS Steps Into the Global Spotlight at India AI Impact Summit 2026 New Delhi, February 20, 2026 — At the India AI Impact Summit 2026 in Bharat Mandapam, KOGO…
Indian Companies Race Ahead in Responsible AI: 60% Ready to Scale, But Major Gaps Remain
Indian businesses are making significant strides in responsible AI adoption, with nearly 60% of companies that are now confident in scaling AI responsibly having mature frameworks in place, according to…
India’s $50 Billion AI Infrastructure Bet: Why Energy and Water Could Make or Break the Revolution
As India races to position itself as a global artificial intelligence powerhouse, a stark reality emerged at Nasscom’s pre-summit dialogue on January 12, 2026: the nation’s AI ambitions could be…
What Happens When Security Leads Transformation? NEC Shares Insights
As organizations race to digitize, the convergence of technology leadership and cybersecurity has become more than strategic- it’s essential. In this exclusive conversation with CIO&Leader, Ashish Gupta, CIO and CISO…
Palo Alto Networks Unit 42 Uncovers Vulnerability in Google Chrome’s Gemini AI Panel
Google confirmed the findings and released a fix in early January 2026 Unit 42 has identified and responsibly disclosed a high-severity vulnerability (CVE-2026-0628) affecting “Gemini Live in Chrome,” Google Chrome’s…
Zoom expands enterprise agentic AI platform to orchestrate workflows across collaboration and customer experience
Zoom Communications, Inc. today announced the expansion of its enterprise agentic AI platform, introducing new workflow orchestration capabilities across Zoom Workplace, Zoom Phone, and Zoom CX. The updates extend Zoom’s system of action for modern work, enabling organizations to automate tasks, trigger cross-system workflows, and turn meetings, calls, and customer interactions into completed business outcomes. As enterprises scale artificial intelligence initiatives, many remain limited to AI assistants that summarize conversations but rely on manual follow-through across disconnected systems. Moreover, while collaboration tools capture dialogue and systems of record store data, execution often remains fragmented. Zoom’s agentic AI platform is designed to close this gap by embedding workflow automation directly into meetings, calls, chat, and contact center interactions so conversations automatically trigger action across enterprise systems. “The next phase of enterprise AI will be defined by the ability to move from conversation to action,” said Velchamy Sankarlingam, president of Product & Engineering at Zoom. “Zoom’s agentic AI platform is designed to orchestrate action across systems, turning every meeting, call, and customer interaction into a trigger for workflow automation.” Zoom enterprise agentic AI 3.0 platform: Key enhancements The enhancements announced today include: AI Companion: Premium AI built for businesses The Zoom AI Companion offering is significantly expanding, with AI Companion 3.0 rolling out across the Zoom Workplace app, Zoom Business Services, and Workvivo, to accelerate conversation-to-completion workflows via the 3.0 AI tech stack. Previously available only in a web browser, this powerful upgrade leverages Zoom’s expanded federated AI platform to securely connect conversations, enterprise data, and apps, and drive meaningful outcomes for organizations. The platform’s success is highlighted by the rapid growth of AI Companion Monthly Active Users, having more than tripled year-over-year in Q4 FY26. Zoom also introduced new capabilities for its Custom AI Companion add-on, empowering organizations to build custom AI agents that act on their behalf — streamlining activities that include retrieving insights, automating tasks, and orchestrating workflows across third-party systems such as Salesforce, Slack, and ServiceNow. New Custom AI Companion capabilities include: Teams will be able to easily convert meeting conversations and insights into structured documents, data analysis, and presentation content with the expansion of new AI canvases, Zoom AI Docs, AI Sheets, and AI Slides, which will work seamlessly within Zoom Meetings for real-time co-creation without switching tools. Zoom also announced Zoom AI Services, a new suite of enterprise‑grade AI APIs for speech, language, reasoning, and more. These services enable developers to leverage the same transcription, translation, summarization, deep reasoning, and image‑processing technologies that power Zoom’s own products. Zoom Workplace: Simplify and unify the workday The next generation of Zoom Workplace, an all-in-one work platform, introduces agentic AI and a simplified interface. New features and UX updates include: Zoom Phone: Transform conversations into action To enhance its offering for Zoom Phone, which supports more than 10 million seats globally, Zoom announced new capabilities that prioritize a mobile-first experience and use AI to deliver better customer engagements and automate post-call follow-ups: As a result, Zoom Phone now delivers intelligent call summaries, automated follow-ups, and real-time insights across devices. Zoom CX and Revenue Workflows: AI-Powered Contact Center and Sales Automation Zoom CX and Zoom Revenue Accelerator (ZRA) will soon introduce expanded agentic automation for contact center and revenue workflows, including Zoom Virtual Agent 3.0, to improve resolution speed and customer outcomes. Zoom Customer Experience continues to see accelerating, high-double-digit growth, with paid AI included in each of Zoom’s top ten CX deals this past quarter and growing competitive displacement momentum. To learn more about Zoom’s announcements at Enterprise Connect, including availability of the new features, visit the Zoom newsroom and stop by Zoom’s booth (#508) for demos of these innovations.
Check Point Launches a Secure AI Advisory Service to Help Enterprises Govern and Scale AI Transformation
Check Point Software Technologies Ltd. a pioneer and global leader in cyber security solutions, today announced a Secure AI Advisory Service, a new service designed to help enterprises accelerate AI…
Wakefit accelerates AI-first transformation with Snowflake to revolutionize home and sleep solutions
Snowflake, the AI Data Cloud company, announced that Wakefit, a digital‑first, Direct‑to‑Consumer home and furnishings brand, is leveraging Snowflake to accelerate AI innovation at scale with a unified data and AI…
Smartsheet Investing in Global Capabilities Center in India to Accelerate Innovation
Smartsheet rapidly growing Bengaluru engineering hub to spearhead advanced software development; Expected to hire more than 200 employees this year Smartsheet, a work management platform that unites people, data and…
Lenovo CIO Playbook 2026: 99% of Indian Enterprises Plan to Increase AI Investments; Budgets Expected to Grow 19% Year-Over-Year
Enterprises across Asia Pacific are accelerating their shift from AI experimentation to execution, with 96% of organizations planning to increase AI investments over the next 12 months, according to the 4th edition of…
Confluent Intelligence Expands Real-Time Business Data to Enterprise AI
Confluent, the data streaming pioneer, today announced new Confluent Intelligence capabilities that connect artificial intelligence (AI) agents and uncover more accurate, intelligent data analysis. Confluent’s Streaming Agents use the Agent2Agent (A2A) protocol to…
New Relic Closes Gaps Between Data, Insight and Action with SRE Agent and AI-Strengthened Platform Innovations
New Relic, the Intelligent Observability company, today announced a series of innovations that operationalize AI across the enterprise, empowering teams to focus on business growth instead of firefighting. Bolstered by cutting-edge…
AI is at the center of everything, and we are investing billions to prove it!
Rohit Midha, Executive Director of Enterprise Business at Lenovo, on the company’s shift from PC maker to AI-driven enterprise partner. In today’s rapidly evolving digital world, enterprises are reimagining how…
Only 8% of Firms Have Scaled AI Transformation: Protiviti’s AI Pulse Survey 2025
The AI Pulse Survey 2025 serves as a global benchmark and roadmap for enterprises navigating their AI maturity journey. Global consulting firm Protiviti has released its first-ever AI Pulse Survey…
Trupeer.ai Raises $3M to Transform How Teams Train and Communicate
With support from RTP Global, Salesforce Ventures, and top CIOs, the AI platform aims to streamline product communication and training with automated, multilingual video content. Trupeer.ai, a Bengaluru-based AI video…
Why AI Pilots Fail — and What India Inc Must Do to Scale
AI is no longer an emerging technology—it’s a boardroom mandate. Across industries, enterprise leaders are under growing pressure to demonstrate results, not just run pilots. AI is no longer an…
Are You Investing in the Right AI Stack? Here’s What Rakuten Did
In this exclusive conversation with CIO&Leader, Anirban Nandi, VP and Head of AI Products & Analytics at Rakuten India, explains how the company’s GenAI strategy goes beyond pilots to create…
Infosys Launches 200+ Enterprise AI Agents to Streamline Industry Operations
What if business processes could run smarter, faster, and with less human intervention? Infosys is working to make that a reality. In a new development, Infosys has introduced over 200…
Upwind Doubles Down on India to Support Digital India’s Cloud and AI Acceleration With Real-Time Cloud Security
Upwind, a next-generation, runtime-first cloud security provider, today announced an expansion of its presence in India to meet rapidly growing demand for real-time cloud risk management as cloud and AI…